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Panera Bread Customer Service Contacts

Panera Bread is a renowned American chain of bakery-café fast casual restaurants known for its fresh ingredients and health-conscious offerings. Established in 1987, Panera offers a wide variety of pastries, breads, sandwiches, salads, and soups, catering to customers looking for a quick yet wholesome meal option. With a commitment to providing high-quality, clean food, Panera Bread emphasizes transparency in its menu, ensuring a loyal customer base and widespread acclaim. Its dedication to sustainability and community outreach, including the Panera Bread Foundation, further solidifies its reputation as a leader in the fast-casual dining sector.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 8am-5pm ET
  • Mailing Address:

Panera Bread Customer Service Overview

Panera Bread has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.

Top Reasons Customers Contact Panera Bread

Customers contact Panera Bread for various reasons. Most popular of them are questions like "Are there vegetarian or vegan options on the menu?".

User Testimonials for Panera Bread Support

Frequently Asked Questions About Panera Bread

Explore frequently asked questions about Panera Bread to quickly find the information and support you need.