Panera Bread Customer Service Contacts
Panera Bread is a renowned American chain of bakery-café fast casual restaurants known for its fresh ingredients and health-conscious offerings. Established in 1987, Panera offers a wide variety of pastries, breads, sandwiches, salads, and soups, catering to customers looking for a quick yet wholesome meal option. With a commitment to providing high-quality, clean food, Panera Bread emphasizes transparency in its menu, ensuring a loyal customer base and widespread acclaim. Its dedication to sustainability and community outreach, including the Panera Bread Foundation, further solidifies its reputation as a leader in the fast-casual dining sector.
Phone Number & Contact Info
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- Panera Bread Most Popular Number
- 314-984-1000
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- [email protected]
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- Website
- www.panerabread.com
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- Opening Hours:
- Mon-Fri 8am-5pm ET
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- Mailing Address:
Panera Bread Customer Service Overview
Panera Bread has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Friday have the longest wait times.
Top Reasons Customers Contact Panera Bread
Customers contact Panera Bread for various reasons. Most popular of them are questions like "Are there vegetarian or vegan options on the menu?".
User Testimonials for Panera Bread Support
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Nasty staff and the worst customer service experienced.
From louis l Ziq at 10/26/24 -
Repeated issues with incomplete orders were frustrating, and the store did not resolve the problem despite promises, leading to stress and dissatisfaction.
From Jaylin Fro at 09/12/24 -
Employees appeared dismissive when addressing meal mistakes, and accessibility needs were overlooked for a customer in a wheelchair.
From Brandi P Jop at 08/23/24 -
Disappointment with missing items and poor communication during order delivery.
From Deasha Sbq at 09/11/24 -
Lacking service with forgotten items and order mistakes.
From Guest-6194552 at 10/23/24 -
Delivery process needs improvement, as communication barriers led to order being left at the wrong location.
From Amanda B Bsp at 04/06/24
Frequently Asked Questions About Panera Bread
Explore frequently asked questions about Panera Bread to quickly find the information and support you need.
Newsom's office calls allegations about Panera Bread franchisee 'absurd,' says company is not exempt from law. Gregory G. Flynn, chief executive of Flynn Restaurant Group, which owns hundreds of Applebee's, Panera, Pizza Hut, Arbys and Taco Bell eateries in California.
Panera Bread is itself owned by JAB Holding Company, which is, in turn, owned by the Reimann family of Germany. Panera was once the largest provider of free Wi-Fi hotspots in the United States.
JAB Holding, the investment arm of the Reimann family, bought Panera Bread in 2017 for $7.5 billion, taking it private. The firm combined the sandwich chain with Einstein Bros. Bagels and Caribou Coffee to form Panera Brands.
JAB Holding Company - Wikipedia.