Pearson Customer Service Contacts
Pearson plc is a leading provider in the education sector, offering a comprehensive array of products and services. Their portfolio includes innovative educational courseware, detailed assessments, and cutting-edge digital services tailored for learning needs. Pearson is renowned for its extensive publishing across various curricular areas, enhancing educational experiences worldwide. The company also excels in providing a multitude of educational services such as professional development for educators, advanced educational software, and integrated system-wide solutions. Additionally, Pearson manages a network of schools and colleges, demonstrating its commitment to enriching education at all levels.
Phone Number & Contact Info
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- Pearson Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.pearson.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- London, United Kingdom
Pearson Customer Service Overview
Pearson has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Pearson Support
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Poor customer support experience; long wait times and unhelpful service.
From Real Reviews Matter at 09/14/24 -
Unanswered inquiries regarding order issues.
From Luckson P at 10/04/24 -
Waiting 80 minutes with no resolution and encountering unhelpful representatives highlighted a poor customer service experience.
From Guest-6070935 at 08/28/24 -
Non-working site number led to a 2-hour wait connecting through the Canadian line.
From Guest-5958361 at 07/01/24 -
Long wait times in the customer service chat with no available email for feedback.
From Vaporeon E at 01/17/24 -
Received incomplete coursebook and no replacement was provided. Encountered language barrier and poor connection while seeking audio files, ending in a call drop.
From A. Waterhouse at 10/09/24
Frequently Asked Questions About Pearson
Explore frequently asked questions about Pearson to quickly find the information and support you need.
We create high-quality, curated content in the form of learning materials and assessments. We distribute this through digital systems and platforms.
The headquarters of parent company Pearson plc are in London, England.
Pearson demographics summary. Pearson has 32,000 employees.
The Board of Pearson plc today announces the appointment of Omar Abbosh as its new Chief Executive Officer and Executive Director, effective early 2024. Omar Abbosh will succeed Andy Bird, who has decided to retire as CEO of Pearson.