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Playstation Customer Service Contacts
PlayStation is a prominent brand in the gaming industry, renowned for its cutting-edge consoles and diverse game library. Owned by Sony Interactive Entertainment, PlayStation has revolutionized home entertainment since its inception in 1994 with the launch of its original console. Over the years, it has released several popular consoles, including the PlayStation 4 and PlayStation 5, catering to millions of gamers worldwide. PlayStation continues to lead with innovative technology and immersive gaming experiences, maintaining a strong presence in the market.
Phone Number & Contact Info
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- Playstation Most Popular Number
- 800-345-7669
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- [email protected]
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- Website
- www.playstation.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Playstation Customer Service Overview
Playstation has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 10 minutes and 9 seconds. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Playstation
Customers contact Playstation for various reasons. Most popular of them are questions like "Can I play PlayStation 4 games on PlayStation 5?", "Can a Playstation Ban Be Lifted?", "How do I recover a hacked Playstation account?".
User Testimonials for Playstation Support
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Unable to connect to PSN due to a suspension, likely caused by a previous user.
From Fabb M at 2024-09-18 -
Queue was 1 hour long. Useless service.
From Johan at 2024-10-28 -
Support requests often closed automatically without resolution.
From Donovan G at 2024-10-24 -
The support system offers limited appeal options, often ignoring users, which feels inadequate.
From paul kelly at 2024-10-18 -
Awful help experience; they required details on a console purchased 12 years ago to resolve email issues.
From Didi at 2024-10-28 -
Lack of response for a faulty DLC refund, even after a week, is frustrating.
From K at 2024-10-22