PoshMark Customer Service Contacts
Poshmark operates as a vibrant social commerce platform, offering a space for users to purchase and sell a variety of items, including brand-new and pre-owned fashion pieces, home decor, and electronic devices. With a thriving community of more than 80 million members, Poshmark boasts an impressive selection of over 200 million listings, catering to diverse shopping needs and preferences.
Phone Number & Contact Info
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- PoshMark Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- poshmark.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Redwood City, California, US
PoshMark Customer Service Overview
PoshMark has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for PoshMark Support
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Contacting customer service might help resolve exchange issues.
From Patrick D Qrt at 10/21/24 -
Support prioritizes sellers over buyers, causing unresolved issues and frustration. Limited assistance and lack of direct contact options.
From Lashonda C Anb at 10/07/24 -
Incredible absence of customer support. Automated messages respond to every inquiry, regardless of the topic. Open a store elsewhere for better service.
From Arlette M Xhh at 08/30/24 -
Terrible customer service experience with PoshMark.
From WEBCLIENT at 10/26/24 -
Received just two responses over years; reply was "sorry, we can't help you." Policy seems to never resolve issues, which is frustrating.
From B. Jones at 09/28/24 -
Zero customer service with canned responses, ignoring genuine concerns.
From Alex Lynam at 10/15/24
Frequently Asked Questions About PoshMark
Explore frequently asked questions about PoshMark to quickly find the information and support you need.
In October 2022, South Korean internet conglomerate Naver Corporation agreed to buy Poshmark for a total enterprise value of US$1.2 billion.
So is Poshmark legit? Based on its established history, comprehensive policies, and the experiences of countless users, Poshmark is a legitimate platform for buying and selling fashion and home goods.
Yes, it is safe to buy from Poshmark as long as you use the platform. Poshmark protects purchasers with its Posh Protect policy, which guarantees that if an item does not match the description, you can request a refund.
Part 1: Poshmark founder and CEO, Manish Chandra shares how it all started at #PoshFest2024 .