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Postmates Customer Service Contacts
Postmates offers efficient on-demand delivery solutions, enabling customers to enjoy quick food deliveries from nearby restaurants right to their specified addresses. Additionally, Postmates facilitates convenient grocery delivery services, allowing users to shop from local grocery stores and get their purchases delivered directly to their homes.
Phone Number & Contact Info
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- Postmates Most Popular Number
- No contact number available.
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- [email protected]
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Postmates Customer Service Overview
Postmates has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Postmates Support
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Unable to get missing items delivered, but received a refund. Promotion not reinstated.
From Isaiah P Xvd at 2024-07-20 -
Unable to contact Postmates customer service after numerous attempts; no assistance received regarding a distressing incident with a delivery driver. Concerns about safety and handling of the situation remain unresolved.
From Angela W Adj at 2024-03-22 -
Ignoring repeated requests for help, the chat agent ended the conversation prematurely and failed to assist. The experience felt dismissive, lacking empathy, and did not address my concerns effectively. This mishandling underscored a disregard for my needs and an inability to provide adequate support.
From Anaiah S at 2024-07-22 -
No assistance from support after delivery issues.
From Kristen S Ntb at 2024-08-09 -
Support channels hard to access; no phone or chat available, and unable to submit support tickets.
From Jerry Johnson at 2024-10-04 -
No resolution received after contacting support about incorrect charges and missing items, despite promises of a response within 6-12 hours.
From Zyquishia Mateen at 2024-10-05