Progressive Insurance Customer Service Contacts
Progressive Insurance is a leading American insurance provider, renowned for its wide range of insurance products, including auto, home, and commercial insurance. Established in 1937, Progressive is recognized for pioneering the usage-based insurance model with its Snapshot program, which personalizes rates based on actual driving behavior. The company's commitment to innovation and customer service excellence makes it a trusted choice for millions, offering competitive rates and 24/7 claims service.
Phone Number & Contact Info
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- Progressive Insurance Most Popular Number
- 800-876-5581
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- [email protected]
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- Website
- www.progressive.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-776-4737
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- Mailing Address:
- Mayfield, OH
Progressive Insurance Customer Service Overview
Progressive Insurance has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes and 28 seconds. The shortest wait times occur on Saturdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Progressive Insurance
Customers contact Progressive Insurance for various reasons. Most popular of them are questions like "Is Progressive the Cheapest Auto Insurance?", "Is Progressive Auto Insurance Any Good?", "How Much Is Progressive Auto Insurance Per Month?".
User Testimonials for Progressive Insurance Support
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Encountered scripted responses with no empathy, ignoring my explanation. Poor phone interaction led to changing providers.
From Helen C Pah at 2024-08-15 -
Incompetence and constant changes make resolving issues frustrating, refusing refunds despite following instructions.
From customer at 2024-10-28 -
Information lacking from customer representatives and inadequate investigation frustrates customers when dealing with collisions.
From Jay Bunni at 2024-10-25 -
Unprofessional service and false reports make it a poor choice.
From Alice Cvelez at 2024-08-07 -
Waiting for over a month with no answers despite multiple calls for car evaluation after hurricane Helene.
From Robyn King at 2024-09-27 -
Terrible support experience with no transparency in claims and no response from the rep or supervisor.
From Shelley Carlisle at 2024-09-29
Frequently Asked Questions About Progressive Insurance
Explore frequently asked questions about Progressive Insurance to quickly find the information and support you need.
Is Geico Cheaper Than Progressive Auto Insurance? Geico is cheaper than Progressive nationally with minimum- and full-coverage rates that are 14% cheaper overall. In other words, you'll save $185 for minimum plans and $331 per year on average with Geico.
Progressive is owned by its shareholders, as it is a publicly-traded company. The biggest shareholders are The Vanguard Group, BlackRock Fund Advisors, and Wellington Management, which have a combined ownership stake of almost 20%, according to public records, as of Q1 2021.
According to our research, the top five cheapest car insurance companies are USAA, Central Insurance, Travelers, Auto-Owners and Country Financial. The lowest car insurance rates start at $38 for military-affiliated drivers and $52 per month for all other drivers.
No, Progressive is not the same as Allstate. Progressive is not affiliated with Allstate in any way, though the two companies are both property and casualty insurers that offer similar services and coverage options to consumers.