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Public Storage Customer Service Contacts

Public Storage is a leading provider in self-storage solutions, offering a wide range of storage units for personal, business, and recreational storage needs. With over 2,200 locations across the United States and Europe, Public Storage is renowned for its security, convenience, and customer service. The company's facilities feature a variety of unit sizes, climate-controlled options, and 24-hour surveillance, ensuring valuable belongings are safely stored. Whether you're relocating, decluttering, or storing business inventory, Public Storage offers affordable and flexible options to meet diverse storage requirements.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 5am-9pm, Sat-Sun 5am-8pm PT
  • Additional Contact numbers:
    800-567-0759 888-556-9445
  • Mailing Address:
    1321 W 5th St, Austin, TX 78703

Public Storage Customer Service Overview

Public Storage has an overall customer service rating of 3 out of 5. Their rate for resolving issues is 43%, and customer sentiment is mostly dissatisfied. When calling, customers experience an average hold time of less than a minute.

Top Reasons Customers Contact Public Storage

Customers contact Public Storage for various reasons. Most popular of them are questions like "Do I need to provide my own lock for the storage unit?".

User Testimonials for Public Storage Support

Frequently Asked Questions About Public Storage

Explore frequently asked questions about Public Storage to quickly find the information and support you need.