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Quicken Customer Service Contacts
Discover why we're America's favorite choice for managing finances since 1984! Our personal finance software has consistently topped the charts as the best-selling product in the nation, empowering more than 20 million individuals to enhance their financial well-being.
Phone Number & Contact Info
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- Quicken Most Popular Number
- 888-311-7276
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- Website
- en.wikipedia.org
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 650-250-1900
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- Mailing Address:
Quicken Customer Service Overview
Quicken has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 25%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact Quicken
Customers contact Quicken for various reasons. Most popular of them are questions like "Can I access Quicken online?", "What is Quicken Loans?", "What are the system requirements for Quicken?".
User Testimonials for Quicken Support
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Poor service experience over two consecutive years.
From Ann S Lfi at 2024-01-12 -
Long wait times and unhelpful service; call disconnected while explaining the issue.
From Gaurav Act at 2023-01-17 -
Treated poorly by uninformed staff, lacking in helpful solutions. Frustrating support experience.
From Guest-4199509 at 2022-12-08 -
Support wanted to charge for fixing corrupted files. Null results when grandson tried restoring. Appears to force payment for self-created issues.
From Guest-3672043 at 2022-06-15 -
Several updates but still no resolution despite promises from top executives.
From WhyCantWeGetGoodService at 2021-12-02 -
Patient and thorough support resolved my logon issue and helped renew my Premier subscription effectively. Appreciated the assistance.
From ROBERT L Jcd at 2022-02-16
Frequently Asked Questions About Quicken
Explore frequently asked questions about Quicken to quickly find the information and support you need.
Quicken is a personal finance management application originally developed and offered by Intuit, Inc. Intuit sold Quicken to H.I.G. Capital in 2016, and H.I.G. sold Quicken to Aquiline Capital Partners in 2021.
Quicken will remain a desktop program and your data will continue to be stored on your computer. Quicken has cloud services if you'd like to sync to and use the Quicken Mobile App or Quicken on the Web, but this is optional. If you'd like more information on the Quicken Cloud, click here.
Quicken on the Web and Quicken Mobile App (iPhone®, iPad®, Android™) syncs with your desktop data and makes keeping track of your money easy while you're on the go. You can also receive alerts and notifications to help monitor your account balances, fees, and spending patterns. All of these alerts are customizable.
0. SRC1954 Member ✭✭✭ September 2023 edited September 2023 Answer ✓ It's because their other product Simplifi, which is cloud based, is now called Quicken Simplifi. So Quicken is now Quicken Classic.