Quicksilver Customer Service Contacts
Quiksilver, established in 1969 in Torquay, Victoria, stands out as an iconic Australian brand specializing in surf-inspired clothing and accessories. Now headquartered in Huntington Beach, California, Quiksilver has grown into one of the largest global brands renowned for its high-quality boardsport equipment and related gear.
Phone Number & Contact Info
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- Quicksilver Most Popular Number
- 800-435-9917
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- [email protected]
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- Website
- www.quicksilveris.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- 720 Brazos St, Austin, TX 78701
Quicksilver Customer Service Overview
Quicksilver has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
User Testimonials for Quicksilver Support
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Had to contact customer service for a refund after my order never arrived.
From Guest-6009880 at 07/25/24 -
No response to emails or calls, incorrect numbers, and no assistance given.
From Marc R A at 04/26/23 -
Lack of customer support and service. Not recommended to anyone.
From Guest-4331479 at 01/30/23 -
Told package delivered by UPS, but it's missing. Missing order confirmation email.
From Guest-3687477 at 06/19/22 -
They keep your credit card information without authorization and cannot cancel orders quickly when contacted.
From John Holland at 08/18/24 -
Lied about order shipping, no tracking updates.
From Mike Grunewald at 02/15/23
Frequently Asked Questions About Quicksilver
Explore frequently asked questions about Quicksilver to quickly find the information and support you need.
Quiksilver Today (NYSE:ZQK) is the world's leading outdoor sports lifestyle company, designing, producing and distributing a diversified mix of branded apparel, wintersports and golf equipment, footwear, accessories and related products.
Boardriders, Inc. currently owns these brands: Quiksilver, Roxy, DC Shoes, Billabong, Element, Von Zipper, RVCA, and XCEL. In April 2023, Authentic Brands Group made a binding offer to acquire Boardriders, Inc. for US$1.25 billion.
Boardriders, previously known as Quiksilver, was acquired by Oaktree Capital Management in 2016 after filing for bankruptcy, after which the company bought Billabong. Over the past few years, Authentic Brands Group has pushed further into the sports space.
In 1969 an Australian wetsuit maker by the name of Alan Green had an idea for boardshorts for surfers. In his base of Torquay-Victoria, Australia he made some, brought his friends on board to help, sold some of the shorts, and overnight had found out that surfers liked boardshorts.... And so Quiksilver was born.