Reef Customer Service Contacts
Reef Global Inc., operating under the name Reef Technology, manages a network of delivery kitchens, logistics centers, and local hubs. The firm specializes in transforming urban areas into vibrant community centers that not only generate employment but also introduce a variety of new products, services, and experiences to local neighborhoods.
Phone Number & Contact Info
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- Reef Most Popular Number
- 844-500-7333
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- Website
- www.reef.com
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- Opening Hours:
- Mon-Fri 7am-5pm PT
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- Mailing Address:
- 9422 Anderson Mill Rd, Austin, TX 78729
Reef Customer Service Overview
Reef has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 10%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Fridays, while Wednesday have the longest wait times.
User Testimonials for Reef Support
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Poor service and zero warranty support.
From Chazz Gwt at 07/03/24 -
Absolutely zero support, with no answers or commitment on shipping time frames.
From Guest-5079899 at 09/09/23 -
No response via phone or email for days, leaving me dissatisfied and without assistance.
From Kea Fzb at 06/14/23 -
Offered a replacement pair for a strap issue—sent within 48 hours, no questions asked.
From Rosey at 07/15/24 -
Unhelpful and rigid support when seeking an exchange for a recent purchase resulted in losing a loyal customer.
From Robert Dickens at 07/04/24 -
Support informed me to contact UPS for address issues after shipment.
From Nathan Blair at 07/07/24
Frequently Asked Questions About Reef
Explore frequently asked questions about Reef to quickly find the information and support you need.
Today, REEF is one of the leading operators of parking real estate, logistics hubs and multi-brand kitchens in the world. Our global Proximity Network is home to 18,000 employees and 8,000 locations in over 50 cities in North America, Europe and the Middle East.
Reef was acquired by VF Corporation in 2005 and was subsequently sold to The Rockport Group in 2018.
ABOUT REEF To bring their vision to life, the brothers moved to Southern California to manage the Reef brand, and set up production in Sao Paulo Brazil to produce the iconic sandal that catapulted Reef into a leader in open-toe footwear. Now 30 years later, the company is a global lifestyle leader.
Reef Technology is a private company headquartered in Florida with an estimated 18,000 employees.