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Regions Bank Customer Service Contacts
Regions Bank, a prominent financial institution headquartered in Birmingham, Alabama, offers a comprehensive array of banking, wealth management, and insurance services tailored to meet the needs of individuals, businesses, and corporations. Established in 1971, it operates primarily across the South, Midwest, and Texas, boasting approximately 1,500 branches and 2,000 ATMs. Known for its strong focus on customer service and community involvement, Regions Bank is a trusted choice for reliable banking solutions and financial guidance.
Phone Number & Contact Info
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- Regions Bank Most Popular Number
- 800-734-4667
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- [email protected]
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- Website
- www.regions.com
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- Opening Hours:
- Mon-Fri 8am-5pm ET
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- Additional Contact numbers:
- 800-472-2265 800-295-8472 800-295-8472 800-787-3905 877-536-3286 800-253-2265 800-986-2462
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- Mailing Address:
- 13301 N Hwy 183 Suite C, Austin, TX 78750
Regions Bank Customer Service Overview
Regions Bank has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 61 minutes. The shortest wait times occur on Mondays, while Friday have the longest wait times.
Top Reasons Customers Contact Regions Bank
Customers contact Regions Bank for various reasons. Most popular of them are questions like "Is there a fee for using Regions Bank's online banking services?", "Does Regions Bank have a mobile app for banking?", "How Do I Recover My Regions Bank Account?".
User Testimonials for Regions Bank Support
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Help needed with locked phone and poor visibility, seeking 24-hour customer service contact.
From Richard D Lgo at 2024-06-14 -
Listening to customer concerns and treating them like people, not commodities, could improve experiences.
From David Doyle at 2024-07-03 -
Very unprofessional employees give conflicting information. Account blocked for a week, and customer service offered no help, directing me to a branch that couldn't assist either. Ticket submitted with no follow-up.
From ELISA PENA at 2024-09-01 -
Frustrating experience setting up mobile banking due to incorrect customer numbers.
From Felisha Pruiett at 2024-09-24 -
Helped with issues and provided relief, Miss Sparks was a true blessing. Very satisfied customer!
From Pamela at 2024-09-26 -
Horrible customer support, reverses claims without proper consideration and hangs up when requesting to speak to managers. Closing accounts after long-term service.
From John Casas at 2024-08-13
Frequently Asked Questions About Regions Bank
Explore frequently asked questions about Regions Bank to quickly find the information and support you need.
Wells Fargo acquires regional bank group.
An acquisition of Memphis-based Union Planters in 2004 was followed by a merger with cross-town rival AmSouth in 2006. Today, Regions is one of the nation's largest full-service providers of consumer, commercial, mortgage and wealth management banking products and services.
Corporate Overview. Regions Financial Corporation is a member of the S&P 500 Index and is one of the nation's largest full-service providers of consumer and commercial banking, wealth management and mortgage products and services. Regions serves customers across the South, Midwest and Texas.