Rent A Center Customer Service Contacts
Rent A Center, a prominent lease-to-own retailer, offers a flexible and convenient solution for acquiring furniture, electronics, appliances, and computers without the need for immediate full payment. With numerous locations across the United States, Rent A Center caters to customers looking for manageable payment plans without the burden of long-term debt or credit requirements. This company's unique business model allows individuals to furnish their homes or upgrade their gadgets affordably, with the option to purchase the item outright at any point during the lease term.
Phone Number & Contact Info
-
- Rent A Center Most Popular Number
- 800-422-8186
-
- Website
- www.rentacenter.com
-
- Opening Hours:
- Mon-Sat 7am-7pm CT
-
- Mailing Address:
- Plano, TX
Rent A Center Customer Service Overview
Rent A Center has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 33%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Wednesdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Rent A Center
Customers contact Rent A Center for various reasons. Most popular of them are questions like "What is Rent A Center?", "What are the payment options for renting from Rent A Center?", "How does Rent A Center work?".
User Testimonials for Rent A Center Support
-
Unhelpful corporate assistance despite past timely payments.
From Guest-6204559 at 10/28/24 -
Great initial support, but delayed follow-up from a diverging manager left issues unresolved. Frequent early store closures inconvenienced drop-offs and pickups. Lack of loaner and incorrect charging exacerbated frustration.
From Deanna W Gbe at 07/26/24 -
Encountered unhelpful and rude service from both store and corporate representatives.
From Guest-6204554 at 10/28/24 -
Very poor service; harassment issues need addressing. Not recommending the West 70th Street store in Shreveport, Louisiana.
From Tercarla D at 07/22/24 -
Poor treatment and unprofessional interactions at Rent A Center left me frustrated. A promised genuine replacement was not provided, and communication with staff was unsatisfactory. Requesting a change of store and a new Xbox Series X for better service.
From Robert T Bxl at 03/11/23 -
Friendly staff ensures quick service and delivery.
From James Jackson at 10/10/24
Frequently Asked Questions About Rent A Center
Explore frequently asked questions about Rent A Center to quickly find the information and support you need.
Here's why Rent-A-Center parent rebranded as Upbound. PLANO, Texas — Rent-A-Center Inc., parent company for Rent-A-Center, Acima and other consumer brands, is now known as Upbound Group.
RAC provides new and used brand-named furniture, appliances, computers and electronics from brands, such as Ashley Furniture, Sony, Whirlpool Corporation, Dell and HP. As part of their rent-to-own business model, Rent-A-Center generally makes its items available with small initial payments and no long term obligations.
Rent-A-Center and Your Credit Rent-A-Center can impact your credit standing only negatively. If you don't make the payments for your Rent-A-Center goods, your merchandise will likely be repossessed and your account will be sent to collections.
As the largest rent-to-own operator in the United States, Rent-A-Center offers high quality durable products such as major consumer electronics, appliances, computers, and furniture and accessories under flexible rental purchase agreements that generally allow the customer to obtain ownership of the merchandise at the ...