RingCentral, Inc. Customer Service Contacts
RingCentral, Inc. is a leading provider of global enterprise cloud communications, collaboration, and contact center solutions. Empowering businesses of all sizes, RingCentral offers an array of services including voice, video, team messaging, and contact center solutions, seamlessly integrated on its reliable and secure platform. With its innovative and user-friendly solutions, RingCentral helps streamline communications and enhance productivity by connecting teams and customers more effectively. Perfect for remote work and distributed teams, RingCentral transforms how businesses communicate and collaborate, driving better customer engagement and efficiency.
Phone Number & Contact Info
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- RingCentral, Inc. Most Popular Number
- 800-591-6543
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- Website
- www.ringcentral.com
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- Opening Hours:
- Mon-Fri 7am-6pm, Sat-Sun 7am-4pm PT
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- Additional Contact numbers:
- 925-301-8209 0800-014-8091
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- Mailing Address:
- Belmont, CA
RingCentral, Inc. Customer Service Overview
RingCentral, Inc. has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact RingCentral, Inc.
Customers contact RingCentral, Inc. for various reasons. Most popular of them are questions like "What is RingCentral?", "What devices can I use to access RingCentral?", "What services does RingCentral offer?".
User Testimonials for RingCentral, Inc. Support
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Difficult cancellation process involving multiple verifications and persistent inquiries about the reasons for cancellation. Experience includes unexpected additional billing.
From Guest-6133556 at 2024-09-27 -
Unhelpful service, better without it.
From Daryl Y Dyn at 2024-06-10 -
Persistent lack of resolution despite multiple support contacts, impacting business operations.
From Guest-5845157 at 2024-05-09 -
Useless tech support with endless call transfers and unreturned calls. Unanswered attempts to contact multiple account managers.
From angela g Dqb at 2023-10-03 -
Difficulty resolving service downgrade requests, account suspension, and refusal to cooperate, while holding phone numbers until $6000 is paid, highlights poor service impacting business adversely.
From Willard V Jml at 2023-01-04 -
Ignored repeatedly and promised call backs never received. Lack of resolution despite numerous attempts.
From Christopher G Mst at 2023-01-01
Frequently Asked Questions About RingCentral, Inc.
Explore frequently asked questions about RingCentral, Inc. to quickly find the information and support you need.
As the #1 cloud communications and contact center, we make it easy to call, message, and meet with employees, customers, and everyone in between. With over 400,000 customers and millions of global users, we quite literally help the world connect every day.
RingCentral, Inc. is an American provider of cloud-based communication and collaboration products and services. RingCentral, Inc. Belmont, California, U.S. CEO Vlad Shmunis and CTO Vlad Vendrow founded the company in 1999.
Founded by Vlad Shmunis and Vlad Vendrow using the power of cloud technologies to reimagine business communications. Launched the RingCentral cloud phone system and focused on growing RingCentral's technology solutions and vision.
The best alternative to RingCentral is Nextiva due to its superior customer service ratings, reliability, and better value for businesses. Nextiva outperformed several rivals, such as Vonage, Ooma, and Dialpad.