Sam's Club Credit Customer Service Contacts
Sam's Club Credit Company provides exclusive credit card services to members of Sam's Club, offering a range of personalized financial products designed to enhance their shopping experience. With options like the Sam's Club Mastercard and Sam's Club Credit Card, members can enjoy benefits such as cash back rewards, fuel discounts, and no annual fees. Perfect for savvy shoppers, Sam's Club Credit helps maximize savings and simplifies purchases both in-store and online.
Phone Number & Contact Info
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- Sam's Club Credit Most Popular Number
- 800-964-1917
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- [email protected]
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- Website
- www.samsclub.com
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- Social Media Channels
- No social media available.
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-203-5764
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- Mailing Address:
Sam's Club Credit Customer Service Overview
Sam's Club Credit has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 14%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 1 minute and 6 seconds. The shortest wait times occur on Tuesdays, while Saturday have the longest wait times.
Top Reasons Customers Contact Sam's Club Credit
Customers contact Sam's Club Credit for various reasons. Most popular of them are questions like "What is Sam's Club Credit?", "What is the credit limit for Sam's Club Credit Card?", "What are the benefits of having a Sam's Club Credit Card?".
User Testimonials for Sam's Club Credit Support
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Limited information from customer service made resolving my issue difficult, as I was uninformed about the new terms. Confusing policy changes left me feeling deceived after my membership terms altered unexpectedly.
From Sunshine81 at 2024-09-14 -
Long wait for refund and unhelpful hoops for credits.
From Nadia K Bli at 2024-01-24 -
Treated poorly by customer service, yelled at without valid reason.
From Guest-6045430 at 2024-08-13 -
Condescending and unhelpful interactions with supervisors make resolving issues frustrating, especially for longstanding members.
From Kevin Evans at 2023-12-25 -
Rude, unhelpful staff and refusal to address issues or compensate for errors, resulting in a loss of trust.
From Anonymous at 2023-08-28 -
Prompt and sincere response, addressing delivery issues and crediting the account, reflects a commitment to customer satisfaction.
From Michael Karp at 2024-06-17
Frequently Asked Questions About Sam's Club Credit
Explore frequently asked questions about Sam's Club Credit to quickly find the information and support you need.
The Sam's Club Mastercard is issued by Synchrony Bank pursuant to a license by Mastercard International Incorporated.
The Sam's Club® Credit Card mainly uses TransUnion to check your credit when you apply, though Synchrony Bank may use Equifax or Experian instead, according to anecdotal evidence.
Online: Log in to your online account and click on “Make a payment.” By phone: Call 1800-964-1917 and enter your card information when prompted, then follow the prompts to make a credit card payment. By mail: Send a check or money order (but not cash) to Sam's Club Credit Card P.O. Box 965004 Orlando, FL 32896-5004.
Sam's Club members who use the Sam's Club Credit Card and Mastercard can easily report their cards lost or stolen and order a replacement. Call Credit to report lost or stolen card 24/7: Consumer Credit Services: (800) 964-1917 (Spanish - option# 5) Consumer MasterCard Services: (866) 220-0254.