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Santander Customer Service Contacts
Santander Consumer USA Holdings Inc. (NYSE: SC), a comprehensive consumer finance enterprise, specializes in vehicle financing and third-party servicing. Dedicated to providing exceptional service, the company serves over 2.9 million customers, catering to a wide range of credit profiles.
Phone Number & Contact Info
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- Santander Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- www.santander.com
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- Opening Hours:
- Mon-Sat 7am-11pm, Sun 9am-6pm ET
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- Mailing Address:
- Boadilla del Monte, Spain
Santander Customer Service Overview
Santander has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Santander
Customers contact Santander for various reasons. Most popular of them are questions like "What is the overdraft fee for my Santander account?", "What is the minimum balance requirement for my Santander account?", "How Do I Elect Ebills in My Santander Account?".
User Testimonials for Santander Support
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Efficient request handling and resolution by knowledgeable staff. Thank you for the excellent assistance.
From Noel G Bxy at 2024-09-12 -
Long wait times and unhelpful responses from agents can be frustrating and lead to dissatisfaction.
From Guest-6018754 at 2024-07-30 -
Difficult to reach support; multiple non-working numbers. 24/7 service claims, but resolution only on Monday with additional cost.
From Guest-5918527 at 2024-06-12 -
Helpful technical support aided with online banking issues, yet personal assistance from Siu resolved my urgent financial concerns during a stressful time.
From xiao-yue G at 2023-12-05 -
Service quality from Santander has declined dramatically, with the app frequently crashing, glitching, or making double payments that require rectification.
From Ande at 2024-10-21 -
Very good service from your bank since I joined after bankruptcy.
From Alan Dodson at 2024-10-21
Frequently Asked Questions About Santander
Explore frequently asked questions about Santander to quickly find the information and support you need.
Santander Consumer USA Holdings Inc. (NYSE: SC) (“SC”) is a full-service consumer finance company focused on vehicle finance, third-party servicing and delivering superior service to more than 2.9 million customers across the full credit spectrum.
Santander Bank, N. A. (/ˌsɑːntɑːnˈdɛər/) is an American bank operating as a wholly-owned subsidiary of the Spanish Santander Group. It is based in Boston and its principal market is the northeastern United States.
“Santander defrauded desperate consumers by placing them into auto loans the company knew these customers could never afford to pay, resulting in defaults and negative ratings on consumers' credit reports,” New York Attorney General Letitia James said in a press release Tuesday.