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Scandinavian Airlines (SAS) Customer Service Contacts

Scandinavian Airlines, commonly known as SAS, is a premier airline carrier founded in 1946, serving as the flag carrier of Sweden, Norway, and Denmark. Renowned for its quality service and operational excellence, SAS connects a vast network of destinations across Europe, the US, and Asia. As a founding member of the Star Alliance, the airline continues to be a favorite among business and leisure travelers seeking efficient and comfortable air travel. SAS is committed to sustainable aviation, consistently innovating to reduce its environmental impact.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 9am-7pm, Sat 9am-5pm, Sun 10am-7pm ET
  • Mailing Address:
    Stockholm, Sweden

Scandinavian Airlines (SAS) Customer Service Overview

Scandinavian Airlines (SAS) has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.

Top Reasons Customers Contact Scandinavian Airlines (SAS)

Customers contact Scandinavian Airlines (SAS) for various reasons. Most popular of them are questions like "Does SAS offer special assistance for passengers with disabilities or medical conditions?", "What is the SAS EuroBonus loyalty program?", "What is the baggage allowance for SAS flights?".

User Testimonials for Scandinavian Airlines (SAS) Support

Frequently Asked Questions About Scandinavian Airlines (SAS)

Explore frequently asked questions about Scandinavian Airlines (SAS) to quickly find the information and support you need.