My Profile
Sea World Customer Service Contacts
SeaWorld Parks & Entertainment, Inc., commonly known as SeaWorld, is a leading theme park and entertainment company renowned for its marine zoos, oceanariums, animal theme parks, and rehabilitation centers. Established in 1964, SeaWorld is celebrated for offering visitors immersive experiences through up-close animal encounters, educational attractions, and thrilling rides. The company is dedicated to marine conservation and animal rescue efforts, making it a popular destination for family entertainment and environmental education.
Phone Number & Contact Info
-
- Sea World Most Popular Number
- 407-351-3600
-
- [email protected]
-
- Website
- unitedparks.com
-
- Opening Hours:
- Mon-Sun 10am-5pm ET
-
- Additional Contact numbers:
- 888-800-5447
-
- Mailing Address:
- Orlando, FL
Sea World Customer Service Overview
Sea World has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 17 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Sea World
Customers contact Sea World for various reasons. Most popular of them are questions like "What Are the Prices for Sea World Orlando Admission?", "What are the operating hours of Sea World Orlando?", "Are there any discounts available for Sea World Orlando admission?".
User Testimonials for Sea World Support
-
Frustrating experience with Discovery Cove's support: long call times, unprofessional reps, and inconsistent pricing. Misleading information about credits and unexplained fees. Nullified credit and charges left unresolved.
From Genesis T Brj at 2024-09-14 -
Assistance was needed multiple times due to closed customer service and billing issues. Max, a manager, was helpful in resolving problems.
From kristyne T at 2024-09-15 -
Waited almost 3 hours at customer service only to be offered a return ticket instead of a refund. Staff showed little empathy for out-of-state visitors.
From Tonya S Noe at 2024-07-28 -
Guest services have long wait times, often between 40 minutes to an hour.
From Guest-6186928 at 2024-10-20 -
45-minute wait at guest services and repurchasing tickets after initial invalidation, awaiting refund.
From Danielle Sauers at 2021-04-10 -
Unresolved ticket issues and rude staff during visit. $1,000 charged for unused tickets, refused refunds, and no assistance from the manager.
From Jill at 2023-04-14
Frequently Asked Questions About Sea World
Explore frequently asked questions about Sea World to quickly find the information and support you need.
United Parks & Resorts Inc. (NYSE: PRKS) is a global theme park and entertainment company that owns or licenses a diverse portfolio of award-winning park brands and experiences, including SeaWorld®, Busch Gardens®, Discovery Cove, Sesame Place®, Water Country USA, Adventure Island, and Aquatica®.
The parks were bought in 1989 by Busch Entertainment Corp., the family entertainment division of Anheuser-Busch, which is best known for brewing beer. In 2009, Busch Entertainment was sold to the Blackstone Group and subsequently renamed SeaWorld Entertainment.
The parks were bought in 1989 by Busch Entertainment Corp., the family entertainment division of Anheuser-Busch, which is best known for brewing beer. In 2009, Busch Entertainment was sold to the Blackstone Group and subsequently renamed SeaWorld Entertainment.
SeaWorld Parks & Entertainment has an employee rating of 3.1 out of 5 stars, based on 2,111 company reviews on Glassdoor which indicates that most employees have a good working experience there.