SeatGeek Customer Service Contacts
SeatGeek stands out as a dynamic ticketing hub designed for both mobile and desktop platforms, facilitating the purchase and sale of tickets for a variety of live events including sports, concerts, and theater performances. Users can effortlessly search for events, utilize interactive, color-coded seating charts, finalize transactions, and obtain their tickets either in digital or printed form. This seamless integration ensures a user-friendly experience from browsing to attending the event.
Phone Number & Contact Info
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- SeatGeek Most Popular Number
- No contact number available.
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- [email protected]
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- Website
- seatgeek.com
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- Opening Hours:
- Mon-Sun 8am-12am ET
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- Mailing Address:
SeatGeek Customer Service Overview
SeatGeek has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 43%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for SeatGeek Support
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No assistance, solution, or remedy for a ticket purchase error; lost $500.
From Steve H Swj at 03/28/24 -
Contacting via chat led to no resolution for a ticket issue, and there was no human interaction available.
From Omkar Iyz at 10/21/24 -
Immediate need for refund due to duplicate ticket charge; return processed day of event. Requires customer service contact number.
From Chad J Pkm at 08/16/24 -
Unable to reach a live person for support and getting inconsistent responses. Contact blamed external venue wrongly.
From carolyn h Zcf at 06/24/24 -
"Customer service number found online is disconnected, causing frustration when seeking help."
From Bill O at 10/02/24 -
Great pleasure speaking to a live representative, making it possible to contact customer service amidst the frustration with new apps.
From Marilyn at 10/02/24
Frequently Asked Questions About SeatGeek
Explore frequently asked questions about SeatGeek to quickly find the information and support you need.
To ease your mind, SeatGeek is not a scam. It is legit, and mostly it is considered a reliable peer-to-peer ticket marketplace.
SeatGeek was launched by Jack Groetzinger and Russell D'Souza in 2009 and its operations are headquartered in New York, United States.
SeatGeek is headquartered in New York, NY and has 2 office locations. Employees work remotely. Our goal is to provide flexibility and celebrate the diversity of our unique work needs and preferences and give employees options. We have a mixture of fully remote, hybrid, and office employees.
Jack Groetzinger - SeatGeek | LinkedIn.