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Singer Sewing Co. Customer Service Contacts
Singer Sewing Co. is a renowned manufacturer of sewing machines, recognized for revolutionizing the garment industry. Founded in 1851 by Isaac Merritt Singer, this iconic brand has been synonymous with sewing innovation and quality for over a century. Singer Sewing Co. offers a diverse range of products suited for both beginners and professional sewers, continually adapting to modern technologies to meet the evolving needs of its customers.
Phone Number & Contact Info
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- Singer Sewing Co. Most Popular Number
- 800-474-6437
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- Website
- www.singer.com
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- Opening Hours:
- Mon-Fri 8am-4pm CT
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- Mailing Address:
- La Vergne, TN
Singer Sewing Co. Customer Service Overview
Singer Sewing Co. has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Singer Sewing Co.
Customers contact Singer Sewing Co. for various reasons. Most popular of them are questions like "What is the warranty on Singer sewing machines?", "Does Singer offer sewing classes or tutorials?", "Can Singer sewing machines be used for quilting?".
User Testimonials for Singer Sewing Co. Support
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Missing customer care contact details for assistance.
From Guest-6180589 at 2024-10-17 -
Curt responses and lack of support for a refund request, with no supervisor available to assist, made the interaction frustrating and unhelpful.
From Migdalia R Lyz at 2024-06-14 -
Long hold times and limited repair centers make service inconvenient, with repairs requiring significant travel.
From Jim S Qhd at 2023-11-16 -
Apologies promised for wrong item return, but follow-up absent after two weeks, despite repeated attempts. Beware delays.
From saisha gardner at 2024-09-19 -
Helpline and regional manager Mr. Ajay Kumar contacted for complaint resolution, but no satisfactory response received.
From Bharat Bhushan Garg at 2024-08-06 -
Lack of information and realistic shipment estimates frustrates customers.
From Diane Couse at 2024-07-10
Frequently Asked Questions About Singer Sewing Co.
Explore frequently asked questions about Singer Sewing Co. to quickly find the information and support you need.
In 2004 the sewing business and the Singer trademarks were sold to a private U.S. investment firm, and in 2006 it became part of SVP Worldwide, which combined Singer with Husqvarna Viking and PFAFF, two other major sewing machine producers. Isaac M.
Singer N.V. filed bankruptcy in 1999 and was acquired by Kohlberg & Company. In 1997, Singer (Singer N.V.) US operations moved its consumer products to LaVergne, Tennessee. This location also served its wholesale distribution of sewing machines and parts.
Pfaff was bought by Husqvarna Viking in 1999. In 2006, the American equity firm Kohlberg & Company, owner of Singer, acquired Swedish VSM Group, owner of Husqvarna Viking and PFAFF, thereby creating SVP Worldwide.
Our staff & Office Call Center can be reached on weekdays from 9:00 AM to 4:30 PM (EST) at 800-559-6729.