My Profile
Snapfish Customer Service Contacts
Snapfish, LLC offers global photo sharing and storage solutions, enabling users to upload, print, and distribute their photographs easily. The platform caters to a worldwide audience, providing seamless services for photo enthusiasts everywhere.
Phone Number & Contact Info
-
- Snapfish Most Popular Number
- No contact number available.
-
- Website
- www.snapfish.com
-
- Opening Hours:
- Mon-Fri 8am-11pm ET
-
- Mailing Address:
- San Francisco, CA
Snapfish Customer Service Overview
Snapfish has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Snapfish Support
-
Live chat attempts for a live person.
From Molly B Syd at 2024-09-09 -
The Customer Service agent agreed with me on the shipping charge issue. However, Snapfish claimed it was correct due to a missing promo code, despite my attempts to apply it.
From rosemary P Wcl at 2024-07-03 -
No support available to resolve issues, making it a frustrating experience.
From Phil H Twi at 2024-09-19 -
Finding it impossible to reach someone about missing photos. Hope for a returned call.
From Allison W Evf at 2024-10-07 -
Number no longer in service, leaving customers unable to reach support for order issues.
From Kinnley Gvr at 2024-09-16 -
Unhelpful customer service, dismissive about faded photo mug after 28 days.
From Alex at 2024-05-14
Frequently Asked Questions About Snapfish
Explore frequently asked questions about Snapfish to quickly find the information and support you need.
The merger of Shutterfly and Snapfish was completed on January 8, 2020. On May 4, 2020, it was announced that Snapfish will no longer be providing the platform for Boots Photo in the UK and Ireland from May 13, 2020. On September 1, 2020, it was announced that PlanetArt had acquired CafePress from Snapfish/Shutterfly.
Snapfish was launched in 1999 as “Project Skytalk” by business partners Rajil Kapoor, Bala Parthasarathy, Suneet Wadhwa and Shripati Acharya.
Shutterfly offers a 10 x 10 size that Snapfish does not. Snapfish's standard books can go up to 150 pages while Shutterfly maxes out at 110 pages. Both companies now offer lay flat books, both with a seamless gutter (each set of pages is printed on a continuous sheet that folds in the middle).
Snapfish doesn't charge much for the images themselves, so the cost creeps up with shipping. Prices and timelines for shipping from Snapfish are as follows.