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Social Security Customer Service Contacts

A Social Security company specializes in managing government-provided social insurance programs, typically including retirement, disability, and survivor benefits. These companies play a crucial role in ensuring individuals receive their rightful support and financial benefits as they age, become disabled, or face family bereavements. By handling claims, payments, and customer service, Social Security companies ensure the stability and security of millions, providing essential services for a dignified life. Their expertise helps navigate complex regulations and policies, securing timely and accurate benefit distribution.

Phone Number & Contact Info

Social Security Customer Service Overview

Social Security has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 17%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 12 minutes and 2 seconds. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.

Top Reasons Customers Contact Social Security

Customers contact Social Security for various reasons. Most popular of them are questions like "What is the status of my pending Social Security disability claim?", "How Do I Update My Account Information with Social Security?", "How Do I Get a Replacement Social Security Card?".

User Testimonials for Social Security Support

Frequently Asked Questions About Social Security

Explore frequently asked questions about Social Security to quickly find the information and support you need.