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SoFi Customer Service Contacts

SoFi Technologies, Inc., commonly referred to as SoFi, stands out as a premier financial technology and personal finance firm in the United States. Established in 2011 at Stanford University, SoFi functions as a direct banking entity while also providing robust technological support to other financial organizations.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Thu 4am-9pm, Fri-Sun 4am-5pm PT ET
  • Mailing Address:
    San Francisco, CA

SoFi Customer Service Overview

SoFi has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.

Top Reasons Customers Contact SoFi

Customers contact SoFi for various reasons. Most popular of them are questions like "How Do I Open an Account with SoFi?", "How Do I Close My Account with SoFi?", "How Do I Recover a Hacked SoFi Account?".

User Testimonials for SoFi Support

Frequently Asked Questions About SoFi

Explore frequently asked questions about SoFi to quickly find the information and support you need.