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Sonos Customer Service Contacts

Sonos Inc specializes in the design and production of high-quality wireless music systems tailored for home audio setups. The company focuses on the innovation and distribution of advanced wireless audio solutions, featuring an array of products such as multi-room audio systems, wireless speakers, and home theater components, enhancing the listening experience in various domestic environments.

Phone Number & Contact Info

  • Sonos Most Popular Number
    800-680-2345
  • Website
    www.sonos.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 9am-8pm, Sat 10am-5:30pm ET
  • Mailing Address:
    Santa Barbara, CA

Sonos Customer Service Overview

Sonos has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes. The shortest wait times occur on Tuesdays, while Monday have the longest wait times.

Top Reasons Customers Contact Sonos

Customers contact Sonos for various reasons. Most popular of them are questions like "What is Sonos?", "Are software updates available for Sonos?", "Can Sonos speakers be used outdoors?".

User Testimonials for Sonos Support

Frequently Asked Questions About Sonos

Explore frequently asked questions about Sonos to quickly find the information and support you need.