Sony Customer Service Contacts
Sony Corporation is a globally renowned Japanese multinational conglomerate headquartered in Tokyo, Japan. Specializing in electronics, entertainment, and financial services, Sony is recognized for its innovative products, including PlayStation consoles, high-quality cameras, and groundbreaking audio devices. As a leader in the technology and media industries, Sony continuously shapes the future of digital entertainment, ensuring its position at the forefront of technological advancement and creative expression.
Phone Number & Contact Info
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- Sony Most Popular Number
- 866-909-7669
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- [email protected]
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- Website
- www.sony.net
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-430-4433
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- Mailing Address:
- Minato City, Tokyo, Japan
Sony Customer Service Overview
Sony has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes and 11 seconds. The shortest wait times occur on Fridays, while Sunday have the longest wait times.
Top Reasons Customers Contact Sony
Customers contact Sony for various reasons. Most popular of them are questions like "How Do I Appeal a Banned Account on the Sony Network?", "What is the warranty period for Sony VAIO laptops?", "Are Sony VAIO laptops compatible with external monitors?".
User Testimonials for Sony Support
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Total lack of customer support is abusive and pushing for paid service for answers is insulting.
From Imogene Jaf at 2024-10-26 -
Support struggle led to frustration, with challenges in obtaining a repair number for a PlayStation issue.
From Gary C Uqr at 2024-07-22 -
No patience from the rep, waste of time contacting them.
From Roger D Jms at 2024-07-24 -
Poor assistance encountered, refusal to cover defects under warranty, disappointment in the experience.
From Sarah at 2024-08-25 -
Service center refused warranty coverage for the LED panel issue, requiring payment instead. Disappointing service center behavior.
From rajat jain at 2024-08-09 -
Long wait times and unhelpful staff led to frustration when seeking support for a car radio issue.
From Ronnie Møller at 2024-07-17
Frequently Asked Questions About Sony
Explore frequently asked questions about Sony to quickly find the information and support you need.
Headquartered in San Diego, Sony Electronics is a leading provider of audio/video electronics and information technology products for the consumer and professional markets. Operations include research and development, engineering, sales, marketing, distribution, and customer service.
Sony Group (SONY) Ownership Overview The ownership structure of Sony Group (SONY) stock is a mix of institutional, retail, and individual investors. , and 9318.05% is owned by Public Companies and Individual Investors.
Sony has also made investments in the technology and electronics industries in the United States. The company has manufacturing facilities and research and development centers in various states across the country, where they produce a wide range of products, including televisions, cameras, and audio equipment.
Sony is listed on the Tokyo Stock Exchange (in which it is a constituent of the Nikkei 225 and TOPIX Core30 indeces) with an additional listing in the form of American depositary receipts listed in the New York Stock Exchange (traded since 1961, making it one of the oldest Japanese company to be listed on an American ...