Southern Electric Customer Service Contacts
Southern Electric Company is a leading energy provider, known for delivering reliable electricity and innovative energy solutions across the southern United States. With a strong commitment to sustainability, Southern Electric invests in renewable energy sources and state-of-the-art technologies to enhance service efficiency and environmental stewardship. Customers trust Southern Electric for their dedication to exceptional service, competitive pricing, and a proactive approach to meeting the energy needs of diverse communities.
Phone Number & Contact Info
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- Southern Electric Most Popular Number
- No contact number available.
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- Website
- southernfederal.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Southern Electric Customer Service Overview
Southern Electric has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 20%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Southern Electric
Customers contact Southern Electric for various reasons. Most popular of them are questions like "What payment methods are accepted by Southern Electric?", "What are the steps to cancel or terminate my Southern Electric service?", "Can I set up automatic bill pay for my Southern Electric account?".
User Testimonials for Southern Electric Support
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Pleasant operatives demonstrated excellent service.
From Ian L Nzl at 03/27/24 -
Email issues encountered with the service help desk contact.
From Lashayla Guo at 04/23/24 -
No assistance, seemed unknowledgeable and unable to resolve issues.
From Joseph B Abk at 02/20/24 -
Horrendous service with confusing bills and unhelpful advisors. Promised visits never occurred, causing prolonged issues due to overlooked workflow requests.
From Raveena at 08/15/24 -
Genuine assistance from Nika was a bright spot amidst unresolved billing errors and previous unhelpful representatives.
From Dogra Estate Agents at 08/02/24 -
Customer service doesn't seem to matter; took multiple lengthy calls and waiting weeks for a meter change.
From john riddoch at 11/19/17
Frequently Asked Questions About Southern Electric
Explore frequently asked questions about Southern Electric to quickly find the information and support you need.
Southern California Edison (SCE), the largest subsidiary of Edison International, is the primary electric utility company for much of Southern California.
Southern Power and its subsidiaries, some of which are owned in part with various partners, own or operate 55 facilities operating or under development in 15 states with more than 13,000 MW of generating capacity in Alabama, California, Delaware, Georgia, Kansas, Maine, Nevada, New Mexico, North Carolina, Oklahoma, ...
As a subsidiary of Southern Company, we are one of the nation's largest producers of energy. Explore all the different ways we are making a positive impact in our communities, with our employees and across the state.