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Spanx Customer Service Contacts
SPANX has revolutionized the fashion industry by providing solutions to common clothing challenges, expanding its product line to include not only shapewear but also bras, panties, leggings, and activewear. This beloved brand has cemented its status in the fashion world and pop culture, frequently featured in everything from daily news on CNN to comedy sketches on Saturday Night Live.
Phone Number & Contact Info
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- Spanx Most Popular Number
- 888-806-7311
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- Website
- spanx.com
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- Opening Hours:
- 7am-midnight ET
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- Mailing Address:
- Atlanta, GA
Spanx Customer Service Overview
Spanx has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Spanx
Customers contact Spanx for various reasons. Most popular of them are questions like "What are Spanx?", "Are Spanx products comfortable to wear?", "What types of Spanx products are available?".
User Testimonials for Spanx Support
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Received assurance for a replacement at no charge, later retracted. Clarification revealed conditions not originally disclosed. Disappointment leads to lost customer trust.
From Jocelyn C Qcf at 2024-09-18 -
Limited customer service options and impersonal email responses cause frustration and delay resolution.
From Guest-6030610 at 2024-08-05 -
Non-responsive despite detailed email about incorrect item received.
From Guest-5554225 at 2024-01-22 -
Terrible service, ignored calls and unresolved order issues.
From Ilana Ynd at 2024-04-24 -
Worthless phone and live chat support.
From Guest-5770222 at 2024-04-06 -
Contacted customer service without a tracking number, couldn't be assisted. Never received a tracking email.
From Guest-5590928 at 2024-02-03
Frequently Asked Questions About Spanx
Explore frequently asked questions about Spanx to quickly find the information and support you need.
In 2021, Blackstone bought a majority stake in Spanx, escalating the company's value to $1.2 billion. To celebrate the sale, Blakely gifted all Spanx employees two first-class Delta plane tickets to anywhere in the world and $10,000 cash.
Since founding Spanx in 2000, Sara Blakely has become one of America's most prominent and admired entrepreneurs. The 53-year-old billionaire has racked up business accolades from Time's most influential people to Forbes' most powerful women.
Kim Jones took over for Spanx founder Sara Blakely, who remained as executive chairwoman. ATLANTA — Kim Jones is leaving her post as CEO of Spanx after less than a year leading the Atlanta-based shapewear brand.
All Spanx products are manufactured in the United States. At the moment there are more than 300 stores in the United States of America.