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Spectrum Customer Service Contacts

Spectrum is a leading telecommunications brand under Charter Communications, offering a wide range of services including high-speed internet, cable television, and voice services. Known for its innovative solutions in connectivity and entertainment, Spectrum serves millions of customers across the United States. With a focus on expanding access and enhancing user experiences, Spectrum continues to be a key player in advancing the digital landscape.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Sat 8am-1am, Sun 8am-12am ET
  • Mailing Address:

Spectrum Customer Service Overview

Spectrum has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 38%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 10 minutes. The shortest wait times occur on Thursdays, while Friday have the longest wait times.

Top Reasons Customers Contact Spectrum

Customers contact Spectrum for various reasons. Most popular of them are questions like "What is Spectrum Audio?", "Is Spectrum the Cheapest Internet Service?", "Is Spectrum Internet Service Any Good?".

User Testimonials for Spectrum Support

Frequently Asked Questions About Spectrum

Explore frequently asked questions about Spectrum to quickly find the information and support you need.