Spotify Customer Service Contacts
Spotify is a leading music streaming service that offers instant access to a vast library of songs, playlists, and podcasts. Founded in 2006 in Sweden, Spotify revolutionized the music industry by providing legal, on-demand streaming of millions of tracks. With its user-friendly platform, Spotify allows users to listen to music, create playlists, and discover new artists, making it a staple for music enthusiasts worldwide.
Phone Number & Contact Info
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- Spotify Most Popular Number
- No contact number available.
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- Website
- newsroom.spotify.com
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- Opening Hours:
- Mon-Fri 6am-8pm, Sat 7am-4pm PT
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- Mailing Address:
- Stockholm, Sweden
Spotify Customer Service Overview
Spotify has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Spotify Support
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Cut off prematurely despite confirmed payment, only receiving unrelated responses. Unable to speak to an agent and account issues persist.
From Sharon O Stb at 10/13/24 -
Rude and unhelpful customer support, with conversations abruptly closed by the agent twice.
From Andrzej at 10/12/24 -
AI-based system lacks understanding and image processing, causing unresolved issues and redundant prompts. Continuous bot interactions waste time without real resolution.
From Clare at 10/11/24 -
Rude customer service with unexplained account termination and lack of refund. Frustrating interactions with agents cutting off conversations.
From angyg at 10/16/24 -
Closing the chat without resolution.
From Carlos Elizondo at 10/05/24 -
Support ends conversations abruptly without providing resolution.
From Aleksandar at 10/11/24
Frequently Asked Questions About Spotify
Explore frequently asked questions about Spotify to quickly find the information and support you need.
Spotify is a Swedish music streaming platform and is currently owned by its founders, Daniel EK and Martin Lorentzon, along with some institutional investors, including Baillie Gifford & Co. and Morgan Stanley.
Where we are. We're based at 4 World Trade Centre in the heart of New York's Financial District.
It is a publicly traded company that was founded by Swedish entrepreneurs Daniel Ek and Martin Lorentzon in 2006. Spotify is headquartered in Stockholm and has more than a dozen other office locations worldwide.
Google/Alphabet is announcing its acquisition of Spotify in a deal valued at $43.4 billion in cash and equity. The acquisition, first reported by the Financial Times with additional details supplied by Bloomberg, gives Google/Alphabet a much stronger position in the music subscription space.