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Sprint Customer Service Contacts
Sprint LLC offers a comprehensive range of wireless and wireline communication solutions tailored for individual consumers, businesses, governmental agencies, and resellers. The company specializes in providing high-speed internet services, voice communication, data transfer capabilities, as well as a variety of phones and devices designed to meet the needs of a diverse customer base.
Phone Number & Contact Info
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- Sprint Most Popular Number
- 888-211-4727
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- Website
- en.wikipedia.org
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-927-2199 800-808-1336 800-639-6399 888-226-7212
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- Mailing Address:
- Overland Park, KS
Sprint Customer Service Overview
Sprint has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 11%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 6 minutes and 20 seconds. The shortest wait times occur on Mondays, while Sunday have the longest wait times.
Top Reasons Customers Contact Sprint
Customers contact Sprint for various reasons. Most popular of them are questions like "How Do I Access My Sprint Account?", "What is Sprint Nextel?", "Is Sprint the Cheapest Cellphone Service?".
User Testimonials for Sprint Support
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Help resolving a problem greatly appreciated, resulting in high satisfaction.
From Richard H M at 2023-12-21 -
Very irritated with customer care in Gurgaon; they ignore calls and the WiFi is frequently down.
From Whitnie Ofq at 2024-07-06 -
Assistance needed with correcting misleading plan information and addressing unreturned calls after support escalation.
From John Gavin at 2023-03-29 -
No technicians arrived despite promises, ignoring customer issues repeatedly.
From Gagandeep B Mbg at 2023-07-22 -
Constantly faced long waits, unhelpful responses, and recurring billing issues with customer service. Spent hours trying to resolve overcharges and incorrect billing amounts. AutoPay frequently dropped without explanation. Eventually had a supervisor recognize the problems, but issues persisted, causing significant frustration and wasted time.
From Chinyu S at 2021-04-28 -
Multiple calls and chats have led to confusing answers and unfulfilled promises. Staff failed to rectify the billing and promotion issues, despite assurances from Nicole and Briana. Long waits and repeated transfers brought no solutions, leaving dissatisfaction and consideration of other providers.
From Christine L Vlv at 2021-01-14
Frequently Asked Questions About Sprint
Explore frequently asked questions about Sprint to quickly find the information and support you need.
Sprint is a telecommunications service provider creating and maintaining sophisticated communications environments throughout the globe. Super-fast broadband, hosted telephony systems and fixed lines for your business are our speciality.
As a result of the Merger with T-Mobile US, the Sprint LTE network was shut down on June 30, 2022.
Now that Sprint is part of T-Mobile, our network is bigger and better than ever. We'll continue to enhance our 5G network and together, we'll build the best network around. Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com.
T-Mobile has since made the majority of Sprint's website redirect to t-mobile.com; Sprint's coverage map and their account are the two main parts of their website left. The Sprint brand was officially amalgamated into T-Mobile on August 2, 2020.