StockX Customer Service Contacts
StockX operates as a digital auction platform, connecting buyers and sellers for transactions, while also earning fees from payments and transactions. Upon sale, sellers ship the items to StockX's centers for a thorough inspection and authentication process, ensuring only verified goods are delivered to buyers.
Phone Number & Contact Info
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- StockX Most Popular Number
- No contact number available.
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- Website
- stockx.com
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- Opening Hours:
- Mon-Fri 8am-12am, Sat 8am-8pm, Sun 9am-6pm ET
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- Mailing Address:
- 8423 Dulac Dr, Austin, TX 78729
StockX Customer Service Overview
StockX has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 38%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for StockX Support
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Support reached for a refund during the hurricane; hoping for resolution.
From Guest-6205413 at 10/29/24 -
No phone support available; dissatisfaction with customer service.
From Rhonda J Mac at 10/17/24 -
No response from the company to my inquiries about returning a product for a refund.
From Raymond F Rdz at 07/08/24 -
Struggling with multiple emails and calls, yet no resolution or accountability. Help needed for investigation or refund.
From Jose Luis A Wad at 05/24/24 -
Email to customer service was unhelpful.
From Luis G Fwz at 05/17/24 -
Out of $91 due to a simple mistake, seeking help to cancel one of two identical shoe orders.
From Dyche D at 10/14/24
Frequently Asked Questions About StockX
Explore frequently asked questions about StockX to quickly find the information and support you need.
Yes, StockX is a real, legitimate company based out of Detroit. It specializes as a resale market for buyers and sellers of luxury designer items such as shoes, clothing, smartphones, game consoles, computer hardware, electronics and more.
StockX was launched in 2016 in Detroit, Michigan, as an online marketplace for hard-to-find sneakers.
StockX is an online marketplace headquartered in Detroit, Michigan. We have teams in place across the globe to support StockX customers. We have Seller drop-off locations in New York, Hong Kong, London and Tokyo.
StockX does not have a publicly available stock price because it is privately held and not traded on public stock exchanges. Through the Tape Dâ„¢ database from Nasdaq Private Market, you can view StockX share price and other valuable private market data.