Stream Energy Customer Service Contacts
Stream Energy is a leading retail energy provider renowned for its innovative approach to supplying electricity and natural gas services across various states in the U.S. Established in 2005 and headquartered in Dallas, Texas, Stream Energy has revolutionized the energy sector with its direct selling model, empowering countless individuals to achieve personal financial success while promoting sustainable energy solutions. Known for its commitment to customer satisfaction and community support, Stream Energy continually strives to offer affordable, reliable energy services while actively contributing to local charitable initiatives.
Phone Number & Contact Info
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- Stream Energy Most Popular Number
- 866-447-8732
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- Website
- www.mystream.com
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- Opening Hours:
- Mon-Fri 8am-9pm, Sat-Sun 9am-6pm ET
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- Additional Contact numbers:
- 888-685-7693
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- Mailing Address:
- Dallas, TX
Stream Energy Customer Service Overview
Stream Energy has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 21 minutes. The shortest wait times occur on Wednesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact Stream Energy
Customers contact Stream Energy for various reasons. Most popular of them are questions like "What are the available Stream Energy plans?", "What are the Stream Energy service areas?", "How Do I Get a Bill Extension on My Stream Energy Bill?".
User Testimonials for Stream Energy Support
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Promises of a technician visit but no availability, leaving me without service for weeks. Charged for a month without service, only offered a $38 credit. Frustration in disputing charges.
From Devonta Byg at 08/01/24 -
Eight calls to customer service with no resolution, and still waiting for a promised callback leaves questions unanswered.
From Kelly H Ola at 06/06/24 -
Treating customers poorly and failing to resolve issues efficiently, Viasat's customer service disregards client concerns and unjustly charges accounts despite service failures.
From Guest-5634947 at 02/19/24 -
Attempting to address a lengthy wait for service, but facing unhelpful supervisors and minimal compensation, leading to frustration.
From Guest-5983057 at 07/13/24 -
No response after contacting customer service multiple times.
From Eric V Vnx at 06/20/24 -
Lost hours with advertising, never reached a live representative, nonexistent support.
From Anna M Niv at 05/28/24
Frequently Asked Questions About Stream Energy
Explore frequently asked questions about Stream Energy to quickly find the information and support you need.
Stream Energy is a subsidiary of NRG Energy and a retail electricity company.
Stream Energy is reviewed 32nd among all of our providers with an average score of 1.00 out of 5.00. The average reviews overall review is 1.83 out of 5.00.
PRINCETON, N.J. --(BUSINESS WIRE)--May 20, 2019-- NRG Energy, Inc. (NYSE: NRG) has agreed to acquire Stream Energy's retail electricity and natural gas business for $300 million plus working capital in an all-cash transaction.
Stream is a company behind Stream, a live first OVP that powers video for publishers, professional sports, and top brands. Stream is the Provider of video technology development platform. The company offers a video platform for anyone with a phone to broadcast and share life's experiences as they happen.