Swimoutlet.com Customer Service Contacts
Description: Your go-to destination for aquatic sportswear and accessories, our store specializes in a wide range of products tailored for swimming, water polo, beach fashion, and surfing. From stylish swimwear to essential gear like goggles and caps, we provide everything you need for your water-related activities. Enjoy the convenience of online shopping and find all your desired items effortlessly, all in one place.
Phone Number & Contact Info
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- Swimoutlet.com Most Popular Number
- 800-691-4065
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- Website
- www.swimoutlet.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
Swimoutlet.com Customer Service Overview
Swimoutlet.com has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 11%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Swimoutlet.com Support
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Delayed return processing, lack of notifications, unhelpful updates, awaiting a $400 refund.
From Guest-6106712 at 09/15/24 -
Appalling experience with customer service when a package didn't arrive on time, with blame shifted onto the customer for trusting the delivery date.
From Lakevia Ztr at 06/10/24 -
Cannot contact human support, showcasing a lack of care for customer service.
From Reno M Woj at 06/18/24 -
Email response slow and return exchanges mishandled.
From Jane E Lqz at 03/23/24 -
Poor handling of returns and lack of pickup options for company errors highlight inadequate customer service. Expectation for buyers to cover return costs is unreasonable.
From Demita Qwo at 12/05/23 -
Rudeness experienced with Roselle during a call for a return label; issue escalated. Calls disregarded multiple times; Joe was also disrespectful. Supervisor failed to apologize or respond appropriately. Upsetting experience, expecting a resolution and apology.
From kayli d Qie at 12/05/22
Frequently Asked Questions About Swimoutlet.com
Explore frequently asked questions about Swimoutlet.com to quickly find the information and support you need.
SwimOutlet.com, the web's most popular swim shop, offers talented and motivated people the opportunity to do the best work of their lives in a dynamic and growing company. With headquarters located in Campbell, California, we offer an entrepreneurial and casual work environment.
Founded in 2000 and headquartered in Campbell, CA, SwimOutlet.com is the premier online destination for aquatics apparel and the web's most popular swim shop.
Your Returns Made Easy. Enjoy an easy returns experience by returning your item(s) at any one of 5,000+ Return Bar locations or package your item(s) at home and send via regular mail. 5,000+ Return Bar locations nationwide. Bring your item(s) to a local return bar, no label or boxes needed!
Avraham Benaroya is the founder of SwimOutlet.com.