T. Rowe Price Customer Service Contacts
T. Rowe Price is a renowned global investment management firm, established in 1937, offering a wide range of financial services including mutual funds, retirement plans, and advisory services. With a focus on delivering long-term results, T. Rowe Price is committed to providing individual and institutional investors with expertly crafted investment strategies. Known for its rigorous research and risk management, the company prioritizes clients' success, making it a trusted leader in the financial industry.
Phone Number & Contact Info
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- T. Rowe Price Most Popular Number
- 800-922-9945
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- Website
- www.troweprice.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-225-5132
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- Mailing Address:
- Baltimore, MD
T. Rowe Price Customer Service Overview
T. Rowe Price has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 30%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Fridays, while Monday have the longest wait times.
Top Reasons Customers Contact T. Rowe Price
Customers contact T. Rowe Price for various reasons. Most popular of them are questions like "Can I access my T. Rowe Price account online?", "What are the fees and expenses associated with T. Rowe Price funds?", "What is the minimum investment required for T. Rowe Price funds?".
User Testimonials for T. Rowe Price Support
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Failed to connect with a human representative and left dissatisfied with the resolution process.
From John S Nbh at 2024-03-15 -
Service was non-existent with confusing instructions, leaving me unable to access my account on mobile.
From Carinne Itn at 2023-04-16 -
Unresponsive service causing delays in account disbursement.
From DEANNA E Xwl at 2022-01-13 -
Useless support, long hold times, unable to provide basic assistance.
From Guest-3048534 at 2021-11-08 -
No explanations or response from the customer service or technical team. Attempts to resolve issues with account access have been unsuccessful.
From Ashok Patel at 2024-10-01 -
Truly terrible support with unhelpful phone assistants and issues with authenticating apps.
From Geraldine Powell at 2022-07-22
Frequently Asked Questions About T. Rowe Price
Explore frequently asked questions about T. Rowe Price to quickly find the information and support you need.
Corporate Profile Founded in 1937, Baltimore-based T. Rowe Price Group, Inc. is a global investment management organization with $1.63 trillion in assets under management as of September 30, 2024.
Bank Name: Bank of New York. ABA Routing Number: 021000018. Bank Account Number: 8900512385.
Our results stand on our strategic investing approach. We carefully manage risk and seek to maximize value for our clients over longer time horizons. Our skilled portfolio managers have deep experience—averaging 23 years in the industry and 17 years with T. Rowe Price.
Mr. Sharps has been a director of Price Group since January 2022. He is the chief executive officer and president of T. Rowe Price Group, Inc., and is the chair of the Company's Executive, Management, and Management Compensation and Development Committees.