Taco Bell Customer Service Contacts
Taco Bell is a renowned fast-food chain specializing in Mexican-inspired cuisine such as tacos, burritos, quesadillas, and nachos. Founded in 1962 in California by Glen Bell, the company has grown to operate over 7,000 locations worldwide. Known for its innovative and budget-friendly menu, Taco Bell continues to be a favorite among consumers seeking quick and flavorful meals.
Phone Number & Contact Info
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- Taco Bell Most Popular Number
- 800-822-6235
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- Website
- www.tacobell.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Irvine, CA
Taco Bell Customer Service Overview
Taco Bell has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 7 minutes. The shortest wait times occur on Thursdays, while Monday have the longest wait times.
Top Reasons Customers Contact Taco Bell
Customers contact Taco Bell for various reasons. Most popular of them are questions like "What types of tacos does Taco Bell offer?", "What are Taco Bell's opening hours?", "What payment methods are accepted at Taco Bell?".
User Testimonials for Taco Bell Support
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Rude response and blame when addressing cold food and incorrect order, with failure in handling calls.
From Buck B Buy at 09/11/24 -
Management refused to assist, employee was rude and unhelpful, call ended abruptly.
From Guest-5969210 at 07/06/24 -
Lack of action from the manager and unavailability on Sunday left the issue unresolved.
From Bettie R Lpy at 09/15/24 -
Missing items in order, unhelpful and rude staff, no apology, and laughter during complaint calls. Lacked any customer care after a significant purchase.
From Guest at 03/14/24 -
Long wait despite being the only customer; repeated errors in orders—items missing or incorrect—frustrate. Employees seem untrained. Competent service vital for customer satisfaction.
From Andrea King Andy at 06/24/24
Frequently Asked Questions About Taco Bell
Explore frequently asked questions about Taco Bell to quickly find the information and support you need.
Under our parent company, Yum! Brands Inc. Taco Bell is part of a family of fast food powerhouses which include both KFC and Pizza Hut.
Yum! Brands owns over 50,000 restaurants in 150 countries around the world, operating global brands like KFC, Pizza Hut and Taco Bell as well as other fast-casual restaurant chains. The company was spun off from PepsiCo in 1997, and in 2016 itself demerged from its China operations to form two separate companies: Yum!
In 1962, Bell sold the Taco Tia brand to his partners and opened the first Taco Bell in Downey, California. The company began franchising just two short years later. Today, Taco Bell is a subsidiary of Yum! Brands Inc., which also franchises KFC and Pizza Hut.