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TaxAct Customer Service Contacts

TaxAct, headquartered in Cedar Rapids, Iowa, is an expanding online and software enterprise specializing in delivering top-notch income tax preparation solutions to both individual consumers and tax professionals. Our workspace is laid back, equipped with cutting-edge tools and the latest technology to facilitate an innovative and efficient work atmosphere.

Phone Number & Contact Info

  • TaxAct Most Popular Number
    319-373-3600
  • Website
    www.taxact.com
  • Social Media Channels
  • Opening Hours:
    Mon-Fri 7am-9pm, Sat 8am-6pm, Sun 10am-5pm CT
  • Mailing Address:

TaxAct Customer Service Overview

TaxAct has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 9 minutes. The shortest wait times occur on Fridays, while Tuesday have the longest wait times.

Top Reasons Customers Contact TaxAct

Customers contact TaxAct for various reasons. Most popular of them are questions like "Is TaxAct compatible with Mac computers?", "What Are the Pros and Cons of Using TaxAct?", "Does TaxAct Get You the Biggest Refund?".

User Testimonials for TaxAct Support

Frequently Asked Questions About TaxAct

Explore frequently asked questions about TaxAct to quickly find the information and support you need.