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TD Bank Customer Service Contacts
TD Bank, officially known as TD Bank, N.A., stands as a prominent American national bank and subsidiary of the Canadian multinational Toronto-Dominion Bank. Operating primarily across the East Coast, TD Bank is renowned for its customer-centric services and is branded as "America's Most Convenient Bank" due to its extended hours and efficient customer service. With over 1,100 branches, TD Bank offers a comprehensive range of financial products, including banking, mortgages, loans, and investment services, catering to millions of customers in the United States.
Phone Number & Contact Info
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- TD Bank Most Popular Number
- 800-937-2000
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- [email protected]
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- Website
- www.td.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 888-751-9000 856-751-9000
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- Mailing Address:
- Cherry Hill, NJ
TD Bank Customer Service Overview
TD Bank has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 10%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 24 minutes. The shortest wait times occur on Tuesdays, while Thursday have the longest wait times.
Top Reasons Customers Contact TD Bank
Customers contact TD Bank for various reasons. Most popular of them are questions like "How Do I Close My TD Bank Account?", "How Do I Unfreeze My TD Bank Account?", "How Do I Elect Ebills in My TD Bank Account?".
User Testimonials for TD Bank Support
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Great service experienced over 10 years, but concerned about future impact due to scandal.
From Priscilla D Qrq at 2024-10-15 -
No help given after two days of calling. Supervisor hung up twice; no callback. Email sent and call received, but only voicemail. Heard employees ignore calls. Still awaiting response.
From PAUL B Paa at 2024-09-12 -
Dealing with a branch unable to find out reasons for loan rejection, leading to disappointment after decades of banking.
From Roy S Mxy at 2024-06-12 -
Disconnected after lengthy calls with no callback, transferred without resolution, then disconnected again.
From Guest-5667163 at 2024-03-01 -
Faulty phone line prevents resolving issues with customer service.
From Charles O Afk at 2023-10-05 -
Confusion and disappointment with inconsistent explanations from tellers. Concerns about knowledge and credibility.
From Dee at 2024-10-23