get the app
auth icon

Telus Customer Service Contacts

Telus Communications Inc. (TCI) stands as the primary subsidiary of Telus Corporation, a prominent Canadian telecommunications leader. TCI offers an extensive array of services such as high-speed internet, voice solutions, entertainment options, video streaming, smart home technology, IPTV television, and healthcare communication solutions, catering to a diverse clientele across Canada.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 8am-10pm, Sat-Sun 9am-8pm ET
  • Additional Contact numbers:
    888-811-2323
  • Mailing Address:
    Vancouver, Canada

Telus Customer Service Overview

Telus has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 35 seconds. The shortest wait times occur on Wednesdays, while Sunday have the longest wait times.

Top Reasons Customers Contact Telus

Customers contact Telus for various reasons. Most popular of them are questions like "What payment options are available for Telus services?", "What are the available Telus internet plans in my area?", "What are the steps to activate voicemail on my Telus phone?".

User Testimonials for Telus Support

Frequently Asked Questions About Telus

Explore frequently asked questions about Telus to quickly find the information and support you need.