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TextNow Customer Service Contacts
TextNow is a pioneering telecommunications company offering affordable communication services through its innovative app. It provides users with a free phone number to make calls and send texts over Wi-Fi or cellular data, without requiring an expensive mobile plan. Ideal for budget-conscious consumers, TextNow leverages VoIP technology to help bridge the connectivity gap in today’s digital world. With features like ad-supported calling and texting, it is a go-to solution for maintaining connectivity without breaking the bank.
Phone Number & Contact Info
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- TextNow Most Popular Number
- No contact number available.
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- Website
- www.textnow.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Waterloo, Canada
TextNow Customer Service Overview
TextNow has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for TextNow Support
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Better service expected when paying, including the ability to speak to a live representative.
From Guest-6198742 at 2024-10-25 -
Unresponsive customer service; redirected without resolution.
From michael m Sca at 2024-10-09 -
Responsibility avoided by tech help when blaming user devices instead of server issues. Generic reviews seemingly fake.
From Mark C at 2024-08-10
Frequently Asked Questions About TextNow
Explore frequently asked questions about TextNow to quickly find the information and support you need.
1. What is TextNow? TextNow is a prepaid cell phone carrier known as a mobile virtual network operator, or MVNO. In TextNow's case, it uses the T-Mobile network for coverage.
Founded in 2009, TextNow is the largest provider of free mobile phone service in the US, supported by advertising. We have offices in San Francisco, Seattle, New York, and Waterloo, Ontario and our app has been downloaded more than 250 million times globally.
Reverse phone lookup: Use a reverse phone lookup service to find out who owns the TextNow number. These services keep records of phone numbers, including TextNow numbers, and can provide information about the owner, such as their name and address.
TextNow offers free on-the-go, nationwide coverage. Get a new free phone number, or transfer your existing number, along with free texting and calling on Wi-Fi. If you're looking for an alternative to the Affordable Connectivity Program, TextNow is here to help.