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The North Face Customer Service Contacts

The North Face, a highly recognized American outdoor recreation company, specializes in producing top-quality outdoor clothing, footwear, and gear designed for wilderness adventures, climbing, and casual urban use. Established in 1966, The North Face has grown to become a staple in the outdoor industry, known for its innovative technologies and commitment to sustainability. With products that cater to both extreme athletes and fashion-forward consumers, The North Face continues to inspire outdoor enthusiasts worldwide to push boundaries and explore new territories.

Phone Number & Contact Info

  • Opening Hours:
    Mon-Fri 8am-7pm, Sat 9:30am-6pm ET
  • Mailing Address:
    Denver, CO

The North Face Customer Service Overview

The North Face has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.

Top Reasons Customers Contact The North Face

Customers contact The North Face for various reasons. Most popular of them are questions like "What is The North Face return policy?", "What is The North Face warranty policy?", "Does The North Face offer international shipping?".

User Testimonials for The North Face Support

Frequently Asked Questions About The North Face

Explore frequently asked questions about The North Face to quickly find the information and support you need.