My Profile
Trivago Customer Service Contacts
Trivago is a leading global hotel search platform that empowers travelers by offering comprehensive comparisons of hotel prices and information. With its user-friendly interface, Trivago aggregates rates from multiple booking sites worldwide, helping users find the perfect accommodations for their budget and preferences. By providing insights into hotel features, reviews, and images, Trivago assists millions in making informed decisions about their travel plans.
Phone Number & Contact Info
-
- Trivago Most Popular Number
- No contact number available.
-
- [email protected]
-
- Website
- company.trivago.com
-
- Opening Hours:
- Mon-Fri 9am-9pm ET
-
- Mailing Address:
Trivago Customer Service Overview
Trivago has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Trivago Support
-
Integrity needed in handling transactions and selecting vendors; immediate action required.
From Attia Raja at 2024-10-03 -
Inept support provided another number to complete the transaction.
From Paul at 2024-02-02 -
No response from customer service after multiple messages. Error when attempting website cancellation.
From TERRY COX at 2023-10-04 -
Lack of follow-up on complaints by the company.
From Kevin Dragoo at 2021-05-06
Frequently Asked Questions About Trivago
Explore frequently asked questions about Trivago to quickly find the information and support you need.
About trivago We are focused on reshaping the way millions of travelers search for and compare hotels and other accommodations. Part of Expedia Group (NASDAQ: TRVG), trivago's mission is to be the obvious choice when travelers are searching for a hotel.
Trivago N.V., marketed with lowercase styling as trivago, is a German technology company specializing in internet-related services and products in the hotel, lodging and metasearch fields. The company is headquartered in Düsseldorf.
Expedia Group, Inc. is an American travel technology company that owns and operates travel fare aggregators and travel metasearch engines, including Expedia, Hotels.com, Vrbo, Travelocity, Hotwire.com, Orbitz, Ebookers, CheapTickets, CarRentals.com, Expedia Cruises, Wotif, and Trivago.
Trivago went in a different direction. Its TV commercials that began running last December feature a new actor and use AI so he can seem to speak in multiple languages for different markets. Williams, now 57, is back in the U.S. after living in Germany for more than 20 years.