Tropical Smoothie Cafe Customer Service Contacts
Tropical Smoothie Cafe is a renowned fast-casual restaurant chain specializing in delicious, health-conscious smoothies and food options. With a diverse menu featuring bold, tropical flavors, they offer a variety of smoothies, wraps, sandwiches, and bowls, catering to those seeking nutritious and flavorful meal choices. Founded in 1997, Tropical Smoothie Cafe has grown to over 1,000 locations across the United States, promoting a lifestyle of convenience and wellness.
Phone Number & Contact Info
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- Tropical Smoothie Cafe Most Popular Number
- 770-821-1900
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- Website
- www.tropicalsmoothiecafe.com
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- Opening Hours:
- Mon-Fri 9am-5pm ET
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- Mailing Address:
- Atlanta, Georgia, U.S
Tropical Smoothie Cafe Customer Service Overview
Tropical Smoothie Cafe has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 13%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of 4 minutes. The shortest wait times occur on Mondays, while Wednesday have the longest wait times.
Top Reasons Customers Contact Tropical Smoothie Cafe
Customers contact Tropical Smoothie Cafe for various reasons. Most popular of them are questions like "What is the closest Tropical Smoothie Cafe near me?", "Do you offer loyalty programs or rewards?", "Are there any seasonal or limited-time smoothie flavors?".
User Testimonials for Tropical Smoothie Cafe Support
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Waited extensively as the sole customer with rude employees—terrible service.
From Angela B Hgj at 2024-09-26 -
Poor service experience with excessive wait times, both while ordering and at the window, was compounded by an employee turning off the lights during a call with support.
From Angela B Hgj at 2024-09-26 -
Long wait times and miscommunication led to frustration as I was informed of closing after placing an order and contacting support.
From Guest-6131536 at 2024-09-26 -
Disappointed with the inability to make change for $100 at midday, which reflects poor customer service. Frequent visits make this experience even more frustrating.
From Gwen M Dcx at 2024-10-17 -
Cheerful staff promptly prepares top-quality food and smoothies, making customers feel welcome. Competent teams consistently provide excellent service, ensuring a satisfying experience.
From James E Ovz at 2024-06-05 -
Horrible service, with employees often sitting and lacking acceptable appearance, leads to long wait times.
From Tiara Fce at 2024-08-14
Frequently Asked Questions About Tropical Smoothie Cafe
Explore frequently asked questions about Tropical Smoothie Cafe to quickly find the information and support you need.
Tropical Smoothie Cafe, which started out on a Florida beach in 1997 and now has 1,400-plus stores, has a new owner in Blackstone. Blackstone announced April 24 it entered into an agreement to acquire the fast-casual brand from Levine Leichtman Capital Partners.
The franchise fee is $35,000 for the first cafe. If you choose to develop multiple cafes, a $25,000 franchise fee must be paid for the second and each additional unit. The franchise fee for qualified veterans is $17,500 for the first and each subsequent unit developed.
Average Tropical Smoothie Cafe Business Owner hourly pay in the United States is approximately $10.95, which is 37% below the national average.
Tropical Smoothie Cafe - Private Company | MarketWatch.