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TXU Energy Customer Service Contacts

TXU Energy is a prominent retail electricity provider based in Texas, offering a wide range of energy solutions tailored to meet diverse customer needs. With its commitment to renewable energy and innovative smart technology, TXU Energy ensures reliable and efficient services to over 1.7 million Texans. As a leader in the Texas energy market, TXU Energy provides competitive plans with fixed-rate and variable-rate options, alongside exceptional customer support, making it a top choice for residential and business electricity services.

Phone Number & Contact Info

  • TXU Energy Most Popular Number
    800-818-6132
  • Website
    www.txu.com
  • Social Media Channels

TXU Energy Customer Service Overview

TXU Energy has an overall customer service rating of 4 out of 5. Their rate for resolving issues is 75%, and customer sentiment is satisfied. When calling, customers experience an average hold time of 33 minutes. The shortest wait times occur on Tuesdays, while Wednesday have the longest wait times.

Top Reasons Customers Contact TXU Energy

Customers contact TXU Energy for various reasons. Most popular of them are questions like "What is TXU Energy?", "Does TXU Energy offer renewable energy options?", "What types of energy plans does TXU Energy offer?".

User Testimonials for TXU Energy Support

Frequently Asked Questions About TXU Energy

Explore frequently asked questions about TXU Energy to quickly find the information and support you need.