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Udemy Customer Service Contacts
Discover a dynamic online educational platform that provides a diverse range of courses across multiple disciplines such as design, photography, IT and software, business, music, personal development, and marketing. Our offerings cater to different learning needs and include flexible options like individual courses, a personal plan, Udemy Business Pro, team plan, enterprise solutions, and cohort learning experiences.
Phone Number & Contact Info
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- Udemy Most Popular Number
- No contact number available.
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- Website
- www.udemy.com
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- Opening Hours:
- Mon-Sun 7am-10pm CT
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- Mailing Address:
- San Francisco, CA
Udemy Customer Service Overview
Udemy has an overall customer service rating of 2 out of 5. Their rate for resolving issues is 22%, and customer sentiment is dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Udemy Support
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Limited support options, lacking phone assistance for inquiries, making the experience unproductive.
From Russel Rkd at 2024-10-19 -
Contacting the support team proves challenging as both the Contact Us button and support hyperlink lead to articles, not direct assistance. Unable to request a refund via Purchase History. Emailed hoping for resolution.
From Heidi R Mzn at 2024-10-10 -
Too poor with no real person to contact. Repeated password failures prevent access to essential courses.
From Fangqiu L at 2024-09-20 -
Contacting support results in being redirected to an email bot, making it difficult to reach a live person.
From Guest-6185204 at 2024-10-19 -
Instructions waste time and support is unreachable.
From Bayard Yka at 2024-09-21 -
Lack of customer service/support is a common complaint.
From Ash H at 2024-10-29
Frequently Asked Questions About Udemy
Explore frequently asked questions about Udemy to quickly find the information and support you need.
Growing up in a small Turkish village, Udemy founder Eren Bali had few educational opportunities — until he got a computer.
Udemy is a legitimate company. Courses are designed to help you learn or enhance a particular skill. Every student who completes a course receives a certification of completion, though it cannot be used to receive formal accreditation for continuing education units or coursework.
We are incorporated in Delaware. When did Udemy go public? Our common stock first traded on the Nasdaq Global Select Market on October 29, 2021.
Udemy net worth as of October 13, 2024 is $1.18B. Interactive chart of historical net worth (market cap) for Udemy (UDMY) over the last 10 years. How much a company is worth is typically represented by its market capitalization, or the current stock price multiplied by the number of shares outstanding.