UPS Customer Service Contacts
UPS (United Parcel Service) is a global leader in logistics, offering a broad range of solutions including the transportation of packages and freight, facilitation of international trade, and deployment of advanced technology to manage the world of business more efficiently. Founded in 1907, UPS is renowned for its brown delivery trucks and uniforms, as well as its pioneering approach to providing fast, reliable, and time-definite delivery to more than 220 countries and territories around the globe. The company's commitment to sustainability and community support makes it a pivotal player in the logistics industry, continually driving innovations that influence the way goods, information, and funds are moved and managed.
Phone Number & Contact Info
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- UPS Most Popular Number
- 800-742-5877
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- [email protected]
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- Website
- www.ups.com
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-457-4022 877-289-6418 800-811-1648 800-782-7892
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- Mailing Address:
- Atlanta, GA
UPS Customer Service Overview
UPS has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 1 minute and 12 seconds. The shortest wait times occur on Sundays, while Friday have the longest wait times.
User Testimonials for UPS Support
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Receiving confirmation about the CPAP package release on Friday, but it remains at the warehouse awaiting further release. Urgent assistance required due to health necessity.
From Akil Dmz at 10/27/24 -
Ineffective support with prolonged waits and confusing responses about package status. Frustration with misinformation regarding medication delivery. Disappointing experience.
From Thea A Ciq at 10/24/24 -
No connection with customers and unhelpful responses.
From Craig M Nsm at 09/27/24 -
Handled carelessly, with disrespectful responses about refunds and lack of proof for damaged packages, showing disregard for customers' investments.
From Urmilla S at 09/08/24 -
Long waiting times for customer service calls, unable to reach anyone. Frustrating experience.
From Tanya Dhiman at 10/22/24 -
No apologies offered for repeated mistakes.
From Pranav Chavan at 10/24/24
Frequently Asked Questions About UPS
Explore frequently asked questions about UPS to quickly find the information and support you need.
UPS is the world's premier package delivery company and a leading provider of global supply chain management solutions. We operate one of the largest airlines and one of the largest fleets of alternative fuel vehicles under a global UPS brand.
The ownership structure of United Parcel (UPS) stock is a mix of institutional, retail and individual investors. Approximately 58.24% of the company's stock is owned by Institutional Investors, 0.38% is owned by Insiders and 41.38% is owned by Public Companies and Individual Investors.
In 1919, the company made its first expansion beyond Seattle to Oakland, California, where the name United Parcel Service debuted. That same year, the company painted the company's cars its signature color brown, representing class, sophistication and professionalism.
United Parcel Service (UPS), American package and document delivery company operating worldwide.