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UPS (International) Customer Service Contacts
UPS (United Parcel Service) is a global leader in logistics, offering a broad range of solutions including transporting packages and freight, facilitating international trade, and deploying advanced technology to manage the world of business more efficiently. Founded in 1907, UPS has grown to become one of the largest and most trusted shipping and logistics companies worldwide, serving over 220 countries and territories. With its unmatched network and flexible services, UPS ensures timely and reliable delivery, making it the go-to provider for international shipping needs.
Phone Number & Contact Info
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- UPS (International) Most Popular Number
- 800-782-7892
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- [email protected]
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- Website
- www.ups.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
UPS (International) Customer Service Overview
UPS (International) has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Wednesdays, while Tuesday have the longest wait times.
User Testimonials for UPS (International) Support
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Received a call from UPS USA to confirm the brand name; package release confirmed but remains in the warehouse awaiting further action. Need urgent assistance due to the critical healthcare equipment being delayed.
From Akil Dmz at 2024-10-27 -
Unreliable service with poor communication. Spent hours navigating ineffective AI and talking to multiple representatives, only to be told the package never left or was possibly lost. Frustrating experience.
From Thea A Ciq at 2024-10-24 -
No connection with the customer, leading to frustration when trying to locate a package.
From Craig M Nsm at 2024-09-27 -
Careless handling and insufficient compensation for damaged packages show a lack of respect for customers. Trust in customer service is compromised when issues are not properly addressed.
From Urmilla S at 2024-09-08 -
Customer service described as useless due to parcels marked as delivered without arrival and missed deliveries despite being home.
From Elena Bashkirova at 2024-10-28 -
Call to customer service at 12:55 PM to report falsified delivery attempt, promised a call back within an hour, but no follow-up received.
From Deborah Young at 2024-10-27
Frequently Asked Questions About UPS (International)
Explore frequently asked questions about UPS (International) to quickly find the information and support you need.
With a presence in more than 200 countries and territories, we serve all the world's major economies, as well as most emerging markets.
You can find a complete listing of the countries requiring this document on ups.com®, or call the UPS International Customer Service Center at 1-800-782-7892.
UPS shipping breakdown UPS is known for its reliable tracking system and a wide range of shipping options. Services include UPS Ground, 3-Day Select, and Next Day Air, and international shipping, making UPS a great option for businesses that require flexible delivery options.
UPS partners with local postal services worldwide to deliver their international packages. This means that delivery times can vary from country to country. You can use your tracking number on the Circuit Package Tracker to find out where your package is and when it is expected to arrive.