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US Cellular Customer Service Contacts
U.S. Cellular is a renowned telecommunications service provider, acclaimed for its wide-ranging coverage and exceptional customer service. As the fourth-largest wireless carrier in the United States, it offers an extensive array of mobile services, including 5G technology, to both personal and business customers across the country. With a commitment to connectivity and innovation, U.S. Cellular tailors its packages and services to meet the unique needs of its subscribers, ensuring reliable communication solutions in even the most remote areas.
Phone Number & Contact Info
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- US Cellular Most Popular Number
- 888-944-9400
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- Website
- www.uscellular.com
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- Opening Hours:
- 24 hours, 7 days
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- Mailing Address:
- Chicago, IL
US Cellular Customer Service Overview
US Cellular has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 45 minutes. The shortest wait times occur on Thursdays, while Wednesday have the longest wait times.
Top Reasons Customers Contact US Cellular
Customers contact US Cellular for various reasons. Most popular of them are questions like "What is the coverage area for US Cellular?", "What options are available for international roaming with US Cellular?", "How Do I Setup My Voicemail on US Cellular?".
User Testimonials for US Cellular Support
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Unavailable service creates frustration and disappointment, contradicting their promises of support.
From Lafern Ajk at 2024-10-23 -
Useless support with no resolution; never received credit for downtime, and charging errors impacted my credit score.
From Cathy B Lbh at 2024-07-30 -
Frequent unresolved issues and encounters with unhelpful representatives or dismissive managers.
From Jennifer H Scn at 2024-07-30 -
Assistance reported but ongoing issues persist, leading to frustration.
From Sherry S Tdb at 2024-05-31 -
Lack of effective communication and troubleshooting skills in customer support left me frustrated.
From Guest-5913762 at 2024-06-10 -
Information about payment was never communicated, causing frustration. Poor assistance led to service discontinuation and dissatisfaction.
From Harley R Jnm at 2024-06-08