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US Postal Service (USPS) Customer Service Contacts
The United States Postal Service (USPS) is a vital federal agency dedicated to providing nationwide postal and mail delivery services. It operates an extensive network that ensures efficient handling, sorting, and shipping of letters and packages across the United States and internationally. Known for its reliability and reach, the USPS plays a crucial role in American commerce and communication, offering various postal products and services at competitive rates.
Phone Number & Contact Info
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- US Postal Service (USPS) Most Popular Number
- 800-275-8777
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- Website
- www.usps.com
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- Opening Hours:
- Mon-Fri 8am-8:30pm, Sat 8am-6pm ET
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- Additional Contact numbers:
- 800-222-1811 800-610-8734 800-344-7779 866-974-2733 844-737-7826
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- Mailing Address:
US Postal Service (USPS) Customer Service Overview
US Postal Service (USPS) has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 3 minutes and 23 seconds. The shortest wait times occur on Mondays, while Thursday have the longest wait times.
Top Reasons Customers Contact US Postal Service (USPS)
Customers contact US Postal Service (USPS) for various reasons. Most popular of them are questions like "How Do I Reschedule Delivery from the US Postal Service?", "How Do I Submit a Change of Address to the US Postal Service?", "Can I Intercept My US Postal Service Package Before It's Delivered?".
User Testimonials for US Postal Service (USPS) Support
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Lazy employees at the Spring, TX branch failed to sort General Delivery mail properly, causing mail losses and frustration for customers. Accountability issues contribute to unresolved service problems.
From courtneycakes at 2024-10-24 -
Direct email requested for resolving text fraud issue.
From Juanetta Srj at 2024-10-09 -
Frustration with the inability to reach a person through customer service for assistance.
From Kailea Dvs at 2024-10-16 -
Automated phone service malfunctions, making it difficult to reach a human representative.
From Guest-6204492 at 2024-10-28 -
No updates, difficulties reaching support.
From kcherry at 2024-09-28 -
Horrible service with packages not being contacted for pick-up, causing returns despite prior arrangements.
From JULIE COLLINS at 2024-10-12
Frequently Asked Questions About US Postal Service (USPS)
Explore frequently asked questions about US Postal Service (USPS) to quickly find the information and support you need.
The U.S. Postal Service (USPS) provides mail processing and delivery services to individuals and businesses in the U.S.
USPS.com Home Page.
What is the Difference Between UPS and USPS? Generally, USPS is designed to ship smaller packages and mail quickly and cost-effectively, while UPS is more affordable for shipping larger parcels worldwide. Both UPS and USPS are two very different entities. The main difference stems from their very different backgrounds.
The United States Postal Service (USPS), also known as the Post Office, U.S. Mail, or simply the Postal Service, is an independent agency of the executive branch of the United States federal government responsible for providing postal service in the United States, its insular areas and associated states.