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Verizon Business Customer Service Contacts
Verizon Business is a division of Verizon Communications, dedicated to providing innovative business solutions and technology services to enterprises and government agencies worldwide. Specializing in cloud computing, cybersecurity, and IoT solutions, Verizon Business empowers organizations to enhance efficiency and drive growth. With a robust network infrastructure and industry-leading expertise, Verizon Business is a trusted partner for digital transformation initiatives.
Phone Number & Contact Info
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- Verizon Business Most Popular Number
- 888-910-4366
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- [email protected]
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- Website
- www.verizon.com
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- Opening Hours:
- Mon-Fri 8am-11pm ET
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- Mailing Address:
- Ashburn, VA
Verizon Business Customer Service Overview
Verizon Business has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of 2 minutes. The shortest wait times occur on Thursdays, while Tuesday have the longest wait times.
Top Reasons Customers Contact Verizon Business
Customers contact Verizon Business for various reasons. Most popular of them are questions like "Can I bundle my Verizon Business services with other Verizon services for a discount?", "Can I transfer my existing business phone number to Verizon Business?", "What are the different plans and pricing options for Verizon Business?".
User Testimonials for Verizon Business Support
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Roman was really good in assisting me, even though initially I didn’t intend to reach customer service.
From Trapper Dym at 2024-10-23 -
Encountering persistent customer service issues with app malfunction, miscommunications, and unexpected fees, leaving frustration unresolved even after multiple interactions and store visits. Feeling mistreated and misled by conflicting information on returns and fees. Considering transferring service due to dissatisfaction with support.
From Christopher C Nse at 2024-03-25 -
Issues with phone activation, incorrect information from fraud department, and payment problems led to frustration. Despite full payment, phone service remains limited, contradicting promises of restoration within 24 hours. Additionally, dissatisfaction with not receiving a free phone as expected.
From Anna S Lky at 2024-03-10 -
Dealing with Verizon involves long waits with bots before reaching a human, and slow responses like waiting for a return box. Minimal human interaction, but getting help means navigating many prompts and waiting.
From Christopher B Xit at 2023-12-28 -
Helpful explaining the return process and providing a return label, but unresolved billing errors led to stress and threats of credit reporting.
From Yoodlyn P at 2024-03-06 -
Helpful guidance on phone return and prompt refund. Encountered billing error, unresolved despite apologies.
From Yoodlyn P Fnf at 2024-03-06
Frequently Asked Questions About Verizon Business
Explore frequently asked questions about Verizon Business to quickly find the information and support you need.
Verizon Business provides products both wireless and wireline for enterprise, small business and government.
Business Service in California | Call 877-728-6101 | Verizon.
My Business gives you the access you need with tools and benefits to help manage your Verizon wireless services, save money and get you back to business more quickly. Shop and activate new devices online. Make online payments and view user details. Keep tabs on data usage Register.
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