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Verizon Wireless Financial Customer Service Contacts
Verizon Wireless Financial, also known as Verizon Financial Services, is a division of Verizon Communications, providing comprehensive financial solutions tailored specifically for Verizon's products and services. This entity manages billing, payment processing, and credit services, facilitating seamless transactions for Verizon's wireless network and device purchases. By offering flexible payment plans and financial assistance, Verizon Wireless Financial ensures that customers can access the latest technology effortlessly, enhancing customer satisfaction and loyalty.
Phone Number & Contact Info
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- Verizon Wireless Financial Most Popular Number
- 800-837-4966
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- [email protected]
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- Website
- www.verizon.com
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- Social Media Channels
- No social media available.
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- Opening Hours:
- 24 hours, 7 days
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- Additional Contact numbers:
- 800-281-8584 866-266-1445 877-214-4572 800-538-2686
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- Mailing Address:
Verizon Wireless Financial Customer Service Overview
Verizon Wireless Financial has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
Top Reasons Customers Contact Verizon Wireless Financial
Customers contact Verizon Wireless Financial for various reasons. Most popular of them are questions like "Is autopay available for Verizon Wireless Financial?", "Are there any fees or charges associated with Verizon Wireless Financial?", "Can I transfer my Verizon Wireless Financial account to someone else?".
User Testimonials for Verizon Wireless Financial Support
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Roman, the representative, was really good in addressing my concerns.
From Trapper Dym at 2024-10-23 -
Endlessly repeating issues with returning an iPhone for exchange, misleading promises, and unexpected restocking fees provoke frustration. Each visit to the store encounters hostility and arrogance, despite repeated assurances over the phone that everything was resolved. Customer service fails to provide coherent solutions, leading to significant distress and consideration of legal action.
From Christopher C Nse at 2024-03-25 -
Waited over 24 hours after payment for reconnection, contrary to the 24-hour promise. Frustration arises from unfulfilled service expectations.
From Anna S Lky at 2024-03-10 -
Limited human interaction, lengthy prompts, and average wait times of 15 minutes hinder the support experience.
From Christopher B Xit at 2023-12-28 -
Guidance from customer service was clear for returning the phone, including resetting it and providing a return label. However, after a returned item confirmation and refund, persistent billing errors were cited as unresolved, despite acknowledged mistakes by their agent.
From Yoodlyn P at 2024-03-06 -
Guidance on resetting the phone and deleting the e-sim was helpful, but an agent's oversight led to unnecessary billing issues. Apologies were offered, yet payment demands continued.
From Yoodlyn P Fnf at 2024-03-06
Frequently Asked Questions About Verizon Wireless Financial
Explore frequently asked questions about Verizon Wireless Financial to quickly find the information and support you need.
Hey there, you may contact Verizon Financial Services by dialing 866-266-1445.
Verizon Wireless: Call Verizon Financial Services at 1-866-266-1445 or use the MyVerizon App. AT&T & DirectTV: Go to about.att.com/newsroom/2019/payment_plans_shutdown.html. Sprint: Call Customer Care at 1-888-211-4727.
As per the agreement, Verizon sold rural wireless properties across 18 states to AT&T.
Verizon's monthly installment payment program lets you pay for mobile devices (e.g., smartphones, basic phones, tablets, smartwatches) over a specified time with 0% APR and no finance charges or customer agreements.