Viber Customer Service Contacts
Viber is a pioneering firm specializing in the creation of a versatile app that supports both instant messaging and cross-platform calling functionalities.
Phone Number & Contact Info
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- Viber Most Popular Number
- No contact number available.
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- Website
- en.wikipedia.org
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- Opening Hours:
- Mon-Fri 9am-9pm ET
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- Mailing Address:
Viber Customer Service Overview
Viber has an overall customer service rating of 1 out of 5. Their rate for resolving issues is 0%, and customer sentiment is very dissatisfied. When calling, customers experience an average hold time of less than a minute.
User Testimonials for Viber Support
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Non-existent support, struggled 2 months to unblock a number, unsuccessful.
From Татьяна Федорянич at 10/21/24 -
No support available, lacking email or contact number, leading to complications.
From Francois van der Elst at 09/16/24 -
Lacking responsive support; repeated AI-generated replies.
From Eleni Pyrgioti at 07/02/24 -
Insane and shameful service; response to raised calls takes weeks. Disappointment with being charged in advance when the service is unusable.
From Kunal Vishwakarma at 09/10/24 -
Poor support response and ineffective solutions, with long gaps in communication before closing the ticket incorrectly.
From Andrew McP at 02/13/24 -
Automated responses hinder effective support; requests remain unaddressed.
From Ben at 05/16/24
Frequently Asked Questions About Viber
Explore frequently asked questions about Viber to quickly find the information and support you need.
Viber, or Rakuten Viber, is a cross-platform voice over IP (VoIP) and instant messaging (IM) software application owned by Japanese multinational company Rakuten, provided as freeware for the Google Android, iOS, Microsoft Windows, Apple macOS and Linux platforms.
There are also some people in the United States who use Viber regularly. Overall, it is thought that there are approximately 30 million people in the United States who use this application regularly.
We use end-to-end encryption by default, so no need to go out of your way to turn it on. Your private and group communications are completely safe so that only you and the people you're talking to can read or hear them.
Three years after being appointed chief executive officer of Rakuten Viber, a global leader in private and secure messaging and voice-based communication, Ofir Eyal finally came over to the Philippines for a visit and he liked what he saw.